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Alvaria - Company Profile   (About Company Profile Pages)

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Overview

Alvaria was founded through the merger of Aspect Software and Noble Systems, technology leaders in Customer Experience (CX) and Workforce Engagement solutions. Our name is derived from Latin for “hives” – nature’s perfect form for millions of years – bringing you solutions that are scalable, resilient and secure, with efficiency, speed and pinpoint accuracy.

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Company Members

Amy Cornelius Alvaria(Verified Admin)
Michael Harris Alvaria(Verified Admin)
Anna Koss Aspect Software
Timothy Cyr Aspect Software
About this Award program

Industry Champion

Aspect Via: the only Customer Engagement Center that rallies the enterprise in service of the customer by eliminating the walls between departments and systems with native Interaction Management, Workforce Optimization and Self-Service capabilities, ...
March 7, 2017 7:24 PM
Because its cool
September 7, 2016 12:24 AM
Aspect continues to push the boundaries on innovation with a mission to create great customer experiences with ease.
August 23, 2016 4:40 PM

Industry Champion Comments

Latest Voter Comments - why they want this company to win!
Aspect Via: the only Customer Engagement Center that rallies the enterprise in service of the custom...
March 7, 2017 7:24 PM
Because its cool
September 7, 2016 12:24 AM
Aspect continues to push the boundaries on innovation with a mission to create great customer experi...
August 23, 2016 4:40 PM
Read More

Company News

The future of CX takes shape with the Alvaria best-of-breed contact center applications available in the public cloud, private cloud and on-premises.
September 20, 2021 11:20 PM
 298 
Alvaria, Inc, formerly Noble Systems announces the selection of their Contact Centre platform at the City of Greater Bendigo, Victoria, Australia to provide better and more responsive services to its residents.
July 24, 2021 5:13 AM
 355 
Read More

Articles

Willing to pay for a delightful experience: Two-Thirds of consumers are willing to pay for great customer service, 31% willing to pay as much as 10% more for exceptional service

December 12, 2018 5:00 AM
 1254 
Agents See Opportunities as AI Expands in Customer Service
68 percent of customer service agents feel better, more satisfied/committed to their jobs when handling more complex questions/tasks when chatbots handle easier questions
Third Phase of Asp...

July 23, 2018 5:00 AM
 910 

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