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Amdocs - Company Profile   (About Company Profile Pages)

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Overview
Amdocs
Amdocs Limited is a provider of software and services for billing, customer relationship management (CRM), operations support systems (OSS). Its traditional clients are telecommunications "Tier-1" and "Tier-2" providers such as AT&T Mobility, AT&T U-Verse, Cable One, Cablevision, Comcast, DirecTV, Jupiter Communications, Sprint-Nextel, T-Mobile, Sensis, Vodafone, Bell Canada, Fido Solutions and Rogers Communications (both of which use the ICM/CRM application). The company also offers outsourced customer service and data center operations. Headquartered in Chesterfield, Missouri, Amdocs has more than 17,000 employees and serves customers in more than fifty countries (the Registered office of the company is in the Island of Guernsey).

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Company News
Communications Service Providers Can Seize the Enterprise Opportunity by Addressing Gaps in Delivery
Survey of nearly 350 enterprises reveals communications service providers are well positioned to build partnerships and grow revenues in areas such as e-commerce, cybersecurity and managed IoT, but need to provide a consistent customer experience and...
June 5, 2023 7:01 PM
 823 
Amdocs Completes Digital Modernization Project with Cellcom
The project, which covers all the Israeli operator’s lines of business, was completed using a DevOps approach and CI/CD practice to ensure maximum responsiveness and agility during implementation
February 4, 2022 6:52 PM
 994 
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Articles
Amdocs Research Reveals Strong Consumer Demand for Digital Engagement with Communications Service Providers
Global survey of 10,000 consumers finds demand for self-service channels is twice as high as current usage; also reveals a significant gap between providers' reported rates of digitalization and consumer behavior
March 6, 2023
 1211 
Consumers Still Value the Human Touch in Telecoms Customer Experience Despite Digitalization
Amdocs publishes new research emphasizing the enduring role of contact center and retail store agents in ensuring Communications Service Providers (CSPs) provide a high-quality customer experience, as it launches an open and low-code customer engagem...
March 9, 2022
 2213 
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