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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Everyone has heard friends and family complain about the service they received with certain companies, and how it gets under their skin they way their calls are handled. But when contact center professionals can point out irritants that really annoy ... July 28, 2009 5:00 AM
As people, we are each unique. But when it comes to work habits and practices, some of us may stagger towards the mundane habits of the average office manager. But some industry professionals break from the pack and bring a unique touch to their ab... July 24, 2009 5:00 AM