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Overview

With the solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies.

Challenges of this kind are part of daily business for companies and public safety organizations. With ASC at their side, they benefit from the practice-oriented approach of ASC to not only capture communications streams, but also to structure this flood of data into valuable information which enhances productivity and decreases costs.

ASC is a worldwide software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action.

ASC offers its entire portfolio either as on-premise or as a service provider with a cloud solution. We believe in cloud, and thus offer a truly multi-tenant, highly scalable family of products and services – giving our customers full flexibility, allowing them to invest as they grow, always leveraging our latest technology.

With subsidiaries in the United Kingdom, France, Switzerland, Romania, Dubai, United States, Brazil, Mexico, H

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Ed Mooney ASC(Verified Admin)
Anna Lederer ASC Technologies AG
Johannes Allig ASC Technologies AG
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Company News

New Branch is Part of the Company’s Internationalization Strategy
April 7, 2020 3:00 AM
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Enables compliance recording and analytics in Microsoft Teams
December 21, 2019 4:44 AM
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Articles

More and more contact centers are establishing home workstations for their agents to overcome geographical restrictions and recruit qualified staff. By doing so, they can reduce costs for labor, floor space and capital expenditures. However, to succe...
December 16, 2015 5:00 AM
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MiFID II is hanging like a sword of Damocles over European financial institutions. But as we are coping with increasing globalization, MiFID II isn’t limited by Europe’s borders. Moreover, even if MiFID II does not affect your organization immediatel...
November 24, 2015 5:00 AM
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High quality of #Communication leads to high customer satisfaction and loyalty. Do you want to improve the #ServiceQuality of your employees? Have a look at the quality monitoring systems of ASCTechnologies. #CustomerExperience http://dld.bz/hq8xs

June 1, 2020 5:19 PM
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What are the main reasons for companies in Europe to choose cloud services? #DigitalTransformation , #Productivity , #Efficiency ? Learn more about the results of the ASCTechnologies #study ! http://dld.bz/hq8xr

June 1, 2020 3:11 PM
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Identify potential causes of fraud and compliance violations and take appropriate counter-measures to protect your financial business. Find out more about ASCTechnologies INSPIRATIONneo #frauddetection http://dld.bz/hq8xz

June 1, 2020 10:09 AM
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To retain your customers, train your employees! Call center agents need to keep themselves constantly up to date. @ASCTechnologies provides the perfect solution: #CustomerExperience #eLearning http://dld.bz/hq8xt

June 1, 2020 6:59 AM
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New whitepaper for download: New Work in #FinancialServices - How to successfully implement collaboration and compliance in the financial industry Click here to download the whitepaper > http://bit.ly/ASC_WP_New-Work Whitepaper #Compliance #Collaboration #NewWork #teams

May 30, 2020 4:59 PM
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