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ASC - Company Profile   (About Company Profile Pages)

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Overview

With the solutions from ASC, users can increase their service quality, protect their assets and react optimally in emergencies.

Challenges of this kind are part of daily business for companies and public safety organizations. With ASC at their side, they benefit from the practice-oriented approach of ASC to not only capture communications streams, but also to structure this flood of data into valuable information which enhances productivity and decreases costs.

ASC is a worldwide software provider of omni-channel recording, quality management and analytics. We address all enterprises with recording needs, especially contact centers, financial institutions and public safety organizations. We record, analyze and evaluate interactions across all media, including fixed line and mobile voice, chat, video, screen and SMS. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action.

ASC offers its entire portfolio either as on-premise or as a service provider with a cloud solution. We believe in cloud, and thus offer a truly multi-tenant, highly scalable family of products and services – giving our customers full flexibility, allowing them to invest as they grow, always leveraging our latest technology.

With subsidiaries in the United Kingdom, France, Switzerland, Romania, Dubai, United States, Brazil, Mexico, H

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Company Members

Alexandre Martir ASC(Verified Admin)
King ASC Telecom UK Ltd
Chris Wearne ASC Technologies
Fernando Chong ASC Americas Inc.
Ed Mooney ASC Americas Inc
Ed Mooney ASC Americas
Anna Lederer ASC Technologies AG
Johannes Allig ASC Technologies AG
Katrin Henkel ASC Technologies
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Company News

Strategic collaboration of recording experts in the contact center market
June 5, 2021 12:03 AM
 1833 
Anywhere365® and ASC Technologies announce their strategic partnership.
February 12, 2021 2:33 PM
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Articles

More and more contact centers are establishing home workstations for their agents to overcome geographical restrictions and recruit qualified staff. By doing so, they can reduce costs for labor, floor space and capital expenditures. However, to succe...
December 16, 2015
 10848 
MiFID II is hanging like a sword of Damocles over European financial institutions. But as we are coping with increasing globalization, MiFID II isn’t limited by Europe’s borders. Moreover, even if MiFID II does not affect your organization immediatel...
November 24, 2015
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Contact Center Video News

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