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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
ATL311, the city’s non-emergency customer service center, received the 2015 Digital Government Achievement Award. The national award recognizes city, county and state governments for outstanding portals and websites based on innovation, functionality... September 17, 2015 5:00 AM
On the fourth floor of the Municipal Court Of Atlanta, roughly 60 full-time phone operators wearing blue-collared shirts and hands-free telephone headsets sit in cubicles and answer a barrage of calls from residents. One person calls in a possible wa... October 29, 2014 1:26 PM