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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Borne out of over 10 years of commercial and academic research and development, Audentify’s technology can take any voice stream in real-time, analyze all aspects of the content and deliver related content. This information can then be used to analyze interactions between customers and agents by what was said and typed, as well as via call statistics monitoring (such as length of call, number of holds).Please Login (add)