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Auscontact Association - Company Profile   (About Company Profile Pages)

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Overview

The Auscontact Association is the contact centre association in Australia. Auscontact's role is to elevate the contact centre industry to recognition amongst it's business peers as an essential and successful business model and career choice such that the customer contact industry in Australia is a recognised profession where practitioners can cultivate a broad range of skills and enjoy a rewarding career.
             
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Company News

Australia’s Top Customer Contact Professionals Revealed in a Celebration of Individual Achievement
October 20, 2017 5:00 AM
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Articles

Attendees ranging from Regional Directors to General Managers and National Managers were polled for their opinions on issues including IR laws, offshoring, technology, and Australia’s ability to compete for business in the regional market.
January 24, 2008 5:00 AM
 15634 
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Shawn Kewley of Customer Contact Management Association talks about telemarketing in Global contact Centres. Shawn takes you around the world from the USA to China explaining how the different countries have dealt with the issue of telemarketing.
March 12, 2007 5:00 AM
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