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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
The report indicates that Egypt offers good technical support services and communication services, thanks to its manpower who can speak six European languages. Another important factor is Egypt’s low service costs compared to other countries June 25, 2015 12:56 PM
The popularity of home based agents is gaining momentum and may one day serve as the alternative to outsourcing. But the views on the effectiveness of home-based agents are still mixed with skepticism. Will in-house agents ever be replaced with a net... July 23, 2009 5:00 AM