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Avaya   (About Company Profile Pages)

Avaya is a recognized innovator, leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. We provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.

               
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ContactCenterWorld - Top Ranking Performers Awards Americas 2020: Ranked #2 for Best Technology Innovation Award Vendor - Live Agent Support Solution
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October 29, 2020 12:00 AM
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Avaya is committed to providing their customers with third-party solutions that are fully compatible with the Avaya platforms.
June 14, 2022 2:46 PM
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Swampfox /Intelligent Customer Experience (ICX) 3.1.2 now rated "Avaya Compliant" with Avaya OneCloud™ CCaaS solutions.
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Only 24% have a fully-implemented AI strategy, according to Vanson Bourne research

September 9, 2019
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The majority of businesses (70%) across the UK acknowledge that failing to get on-board with artificial intelligence (AI) now will cost their organisation for the next decade.
July 22, 2019
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The contact center is a critical component to customer experience and a critical component to the c...
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The influx of e-tailers in the last several years is incredible. While it’s not a new trend f...
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