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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
Azure enjoys the reputation of being the first and the largest Knowledge Process Outsourcing (KPO) and Business Process Outsourcing (BPO) center in the state of Gujarat in western India. Azure was founded in 1991 as an IT/CRM training and Software Development company and over the last 16 years has trained more than 60,000 students across various Azure IT Training Institutes. Azure ventured into the BPO business in the year 2000 facilitated by promoters with more than 15 years of outsourcing and service industry experience. Today, Azure is a 2100 people company with its Knowledge Centers spread across Ahmedabad, Pune, Guangzhou (China) and Philadelphia (USA)
Azure has a proven track record of Sourcing and Training of excellent quality human resources on a large scale owing to its training background. Being a highly respected brand in the local market, Azure has a record of retaining more than 90% of its senior management in the last 6 years and an average attrition of 18% for associates/interviewers as compared to 50-60% in the industry.
Azure is an ISO 27001 certified company with BS7799 IT Security Certification. Azure’s servicesPlease Login