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Bank of New Zealand - Company Profile   (About Company Profile Pages)

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Overview

Bank of New Zealand is 150 years old and has 180 stores, partners centres and 6500 New Zealand employees. Our mission is to be the Bank for NZ which focuses on proud to be a bank, being a leader, and enabling a high achieving NZ.
BNZ has contact centres in Wellington, Auckland, Christchurch, and Hamilton.

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Jina Vijayan BNZ New Zealand
Myles Cowper Bank Of New Zealand
Emma Noble-Beasley Bank of New Zealand
Stephen Courtney Bank of New Zealand
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Industry Awards We Won!

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ContactCenterWorld - Top Ranking Performers Awards World Finals 2013: Ranked #3 for Best In Customer Service
November 16, 2013 5:00 AM
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ContactCenterWorld - Top Ranking Performers Awards World Finals 2013: Ranked #1 for Best Technology Innovation - Internal Solution
November 16, 2013 5:00 AM
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Articles

In a striking turnaround, BNZ's call center brought in 35 percent of retail business at a fraction of a branch network cost. Other results included a customer quality rating of 107 percent; 82 percent of incoming calls answered in less than 20 second...
August 28, 2008 5:00 AM
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