Bank of New Zealand - Company Profile   (About Company Profile Pages)

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Bank of New Zealand
Bank of New Zealand is 150 years old and has 180 stores, partners centres and 6500 New Zealand employees. Our mission is to be the Bank for NZ which focuses on proud to be a bank, being a leader, and enabling a high achieving NZ.
BNZ has contact centres in Wellington, Auckland, Christchurch, and Hamilton.
         
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Barbara Horne Bank of New Zealand
Stephen Courtney Bank of New Zealand
Emma Noble-Beasley Bank of New Zealand
Emma Noble beasley Bank of New Zealand

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Industry Awards We Won!

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Bank of New Zealand
ContactCenterWorld - Top Ranking Performers Awards World Finals 2013: Ranked #3 for Best In Customer Service
November 16, 2013 5:00 AM
Bank of New Zealand
ContactCenterWorld - Top Ranking Performers Awards World Finals 2013: Ranked #1 for Best Technology Innovation - Internal Solution
November 16, 2013 5:00 AM

Company News

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BNZ, Kiwibank Call Centres May Face Delays After Quake
Customers of Bank of New Zealand and Kiwibank may face delays in getting through to the lenders, with both banks' primary call-centres based in Wellington.
November 15, 2016 5:14 PM
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BNZ Gets Ready for Closed for Good in East Auckland
August 31, all BNZ stores will again be Closed for Good with more than 3200 BNZers helping on more than 530 community projects around New Zealand.

August 29, 2016 5:00 AM
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Articles

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Bank Of New Zealand
In a striking turnaround, BNZ's call center brought in 35 percent of retail business at a fraction of a branch network cost. Other results included a customer quality rating of 107 percent; 82 percent of incoming calls answered in less than 20 second...
August 28, 2008 5:00 AM
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