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Best Contact Centers in the World - Global Contact Center Masterclass Best Practice Conference Hear from and network with the elite contact center professionals from all over the World. All are 2017 Award Winners! as they share knowledge and information on key areas for contact center managers and executives
The BEEPER™ Group of companies consolidated under a common trademark 13 Contact Centers in Russia and Ukraine. The key trends of BEEPER™’s activity involve services of outsourcing contact centers, including arrangement of an enquiry-information service, comprehensive support, marketing, telesales, and service in the automatic mode. In addition to standard services of contact centers the BEEPER™ offers partnership in the projects on optimization and rearrangement of remote service departments for partners in the format of outsourcing management of the partner’s internal contact center. Since 1999, the BEEPER™ Group of companies has implemented more than 600 projects for companies in various business branches.Please Login
Irina Karelina, the vice director of BEEPER, and Natalya Schetnikova, the head of contact-centers management at Customer service department in JSC “Rostelecom”, shared with us the experience of realizing a unique joint project. May 7, 2014 2:36 PM
Due to modern hi-tech, mobile and “virtual” world, communication channels are growing in number as well as questions: which channels are most effective and suitable for different customers’ purposes? Will machines replace personnel such as contact ce... May 2, 2014 5:00 AM