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BenchmarkPortal is the source for Contact Center best practices with our Benchmarking, Education and Consulting services. Our mission is to help you run your center more efficiently and effectively. We are still continually growing our database, already the world's largest, for call center metrics by conducting data drives twice a year to have the most up to date information in the industry.Please Login (add)
Midwest Real Estate Data (MRED) puts a daily emphasis on serving real estate professionals. For the 11th straight year, MRED’s Help Desk has delivered service and has the trophy case to prove it. April 14, 2020 8:12 PM
Highlighting the company's dedication to customer service, Canon U.S.A., Inc., a provider in digital imaging solutions, is proud to announce it has been certified as a Center of Excellence by BenchmarkPortal for the 11th consecutive year. January 3, 2020 2:48 PM
COVID-19, more commonly referred to as the Coronavirus, is spreading rapidly as I write this in February, 2020. As a result, there are contact center managers worldwide who are wondering what to expect and how best to prepare. March 4, 2020 5:00 AM