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February 6, 2018

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Measuring Performance

4/20/2018

Competitions

4/19/2018

Telephone Service

4/18/2018

Security Procedures

4/17/2018

Recruitment Advertising

4/16/2018

Set Expectations

4/15/2018

Get A Service Contract

4/14/2018

Knowledge Tests

4/13/2018

Repetition

4/12/2018

Keep The Same Voice

4/11/2018

MEMBERS UPDATE

Ameyo - #FridayFeelings "If you can get your head around your dream, it means your dream is not big enough"- Victoria Beckham #leadershipquotes #VictoriaBeckham ##successmantra #QuoteofTheDay

17 Minutes Ago

TechSee - Agent - Chatbot Collaboration is the best way to tap into AI today. Let AI Augment human intelligence & Enhance agent capacity. #AI #custserv #chatbot #cctr #CX http://ow.ly/ybMb30jwUqt

32 Minutes Ago

Pipeliner CRM - [#Whitepaper ] Leading and Lagging Indicators: The Key to Efficient #SalesManagement on @PipelinerCRM >> http://ow.ly/i8n030jpLZJ

37 Minutes Ago

Genesys - Want to become an iconic brand? Don't miss out on Asia #Gwebinar with MIT @techreview on Apr 24. Join us and learn how iconic brands balance tech and talent to deliver #CX excellence. Register http://gsys.co/anIQ30jzRU8

57 Minutes Ago

Panviva, Inc. - Looking forward to hearing all about the #MicrosoftBotHack event @roeburg ! https://twitter.com/roeburg/st... View More Panviva added, Ro Hit @roeburg Just wrapped up day 5 at the #MicrosoftBotHack #Sydney organised by @jakkaj . Enjoyed coding alongside these talented folks from @Microsoft #nerdvana - <\> @Panviva pic.twitter.com/aGn2XoS9IB

Broadvoice - Our own Rebecca Rosen won the 2018 Circle of Excellence Award #COE We can not begin to thank Channel Partners for seeing the changes we are bringing to the channel #onerelatioshipatatime #cpexpo

Amazon Web Services - Translate a chat channel using Amazon Translate & use Amazon Polly to help voice incoming real-time messages. http://amzn.to/2K0bAHu

ContactCenterWorld - News : Enghouse Interactive’s CCSP Platform Helps GCI Deliver Omni-channel Contact Center Capability in the Cloud Click Here

Future People - A further thank you to our guests from @CrownResorts @VivaEnergy_au @Tabcorp @IAGAust and @Computershare #recruitmenttrends #Recruitment #HR #Hiring

Really Simple Systems - Pleased to be listed in |Top CRM Systems in Australia for Your Business Success http://videomarketingsoftware.... View More

NobelBiz Corporation - Celebrating Opportunity at #CPExpo ! Here's to our new #ChannelPartners and a mutually beneficial relationship. Thanks, @Channel_Expo !

Future People - Wow! #RecruitmentTrends roundtable event in Melbourne yesterday was terrific! Big thanks to moderator @talentsavvy and @gtlaw for hosting and all of our wonderful guests for the amazing conversation @suemc3875 + business leaders from @myer @JohnHollandAus @medibank @ANZ_AU

Doherty Customer Contact Solutions - Now #Hiring ! This #job from Doherty could be a great fit for you or a friend! Click for details & #apply online now. ... Bilingual Spanish Customer Service Representative https://goo.gl/H76xMK #Sartell

PCCW Solutions - Alongside other industry experts, Atul Babu, our Head of International Sales, moderated a panel at #iCUHongKong2018 to share insights on how #AI transforms enterprises digitally and redefines the way products/services are delivered.

24/7 Support Services - The Secrets Of Leadership Presence For Every Woman Leader via @forbes https://www.forbes.com/sites/e... View More

BPO Industry Employees Network - Retweeted BIEN Cebu (@bienceb ): Workshops at the recently concluded BPO Employees National Summit. It was indeed a fruitful day for everyone. #OneVoice #BPOWorkersUnite #FightBack https://www.facebook.com/bienc... View More

Miratel Solutions Inc - The latest the @miratel daily! https://paper.li/Miratel/13136... View More Thanks to @culinary_ex #charity

Mindsight - Launching to the Cloud with Infrastructure as a Service http://bit.ly/2GadALb #cloudcomputing

Pipeliner CRM - [#Recap ] Panel Discussion: #Prospecting Strategies for #Sales on @PipelinerCRM >> http://ow.ly/Nz1E30jpLBk

Nu Echo - Duck face and these guys #Thursdaynight #funtimes #friends

Intelliverse - How To Create A Multi-Channel Conversation Process In Sales Today: https://www.skillslab.io/blog/... View More #salesprocess @SkillsLabIO

CGS - CGS Unveils #BlueCherry Roadmap to User Community with Focus on Enriched #SupplyChain https://bit.ly/2J3b2zC

ContactCenterWorld - News : Capita Receives Welcome Boost as it Wins Contract Extension with BBC Click Here

Serenova - Starting soon @Channel_Expo !!! Join the @SerenovaShine team tonight at the Rockhouse Bar in the Venetian for Happy Hour! #CPExpo https://www.therockhousebar.co... View More

Amazon Web Services - Learn how you can use voice technology to improve accessibility and enhance learning. Join the Amazon Polly for Education webinar. http://amzn.to/2Hdh9ka