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Overview

Blitzz

Blitzz helps contact center agents elevate customer calls to app-free video. This means an agent can see the customer or the customer's equipment by adding them to a video call in seconds. The customer does not have to download an app like zoom, teams or webex. Also, the agent can use AR and AI tools to make the troubleshooting process more efficient. Blitzz slashes technician dispatches and product returns while boosting CSAT and NPS scores.