Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used




Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used


This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties


Here are some suggested Connections for you! - Log in to start networking.

Is an Answering Machine Answering Your Business Phone Line? - 365 Virtual Solutions, LLC - Blog

Is an Answering Machine Answering Your Business Phone Line?

The first impression matters a lot most of the time in business. This is because it is not always possible to get a second chance to make a first impression. People always make snap decisions and judgments about everything we encounter about any business. This is part of our “flight or flee” instincts. Since we were designed for self-preservation, our instincts were developed to make speedy judgments to keep animals away from eating us.

So, in business, first impressions do matter. The first impression to a potential client and customer is very important to whether they will do business with your company or not. One of your front doors to customers is your business phone line. The way you answer your business phone line can make or break a customer relationship. When it comes to having an effective telephone communication with a customer, it is better not done by answering machines. What type of answering service are you using for your business?

....NOTE - content continues below this message


We invite you and your colleagues to join us LIVE as we take the highest rated industry conference back on the road in 2022 - join us and the elite in the industry at the 17th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!



A real person is always better than voice mail. There is always a common complaint by all callers being answered by a computer answering system. This is because people hate to leave a message as requested by answering machines always. This is mostly done in another way when callers will have to make some mechanical choices before getting to a real person. Most callers do hang up because they are mostly confused and frustrated. This does result in a loss of a customer.

This is one more reason why it is better to be attended to by the real person. It is more stimulating for your business callers to be greeted by a real person. People always want their calls to be answered swiftly by a real person rather than a machine and to know their call is important.

Not every business owners have the time to receive business calls. If you are a business owner with little or no time to answer every phone call that comes into your business, you may be in need of a telephone answering service. This is where we can help you out. We are real answering service that can help you receive all your business calls rather than you having to sending your customers to voice mail.

At 365 Virtual Solutions, we provide you with all the benefits of a personal assistant and you will not have to pay for a full-time employee. We can serve as your Director of First Impressions. We have well-trained virtual administrative assistants and they understand the do’s and don’ts of flourishing business phone calls. Using answering machines to answer your business phone line can be a serious problem as you may lose both your current and potential customers and they may take their business elsewhere instead. Consider using us instead, so you can ensure that a professional always answers your phone.

Visit here to know more about our services and have us start answering your calls today. If you need to visit our office, we are located at 365 Virtual Solutions, LLC.


Publish Date: August 29, 2018

2022 Buyers Guide Messaging Systems


miSecureMessages is an encrypted messaging application designed as a pager replacement for healthcare organizations, call centers, and enterprise environments.

eGain Corporation

Messaging Hub
eGain has rearchitected its platform to handle the messaging channels in a new way. eGain Customer Engagement Hub™, the platform that unifies knowledge, AI, analytics, and conversations to ensure that no channel is left in a silo, also powers the eGain Messaging Hub.

Startel Corp.

Contact Center Software
Startel is a leading provider of unified communications, business process automation and performance management solutions for contact centers. Since its founding in 1980, Startel has established a loyal customer base from a variety of industries, including contact centers, education, healthcare, insurance and telephone answering service. Startel's solutions are designed to enhance the customer experience, improve employee productivity, reduce operating costs, and increase revenues.


Chat, Synthetix’s multichannel live chat solution offers customer support in real-time, driving huge efficiencies.

When customers have complex queries that require human intervention, live chat proves far more efficient than traditional channels. Not only is it quicker and more convenient than waiting on hold to be dealt with, but with AI-powered features, it produces massive ROI.

With concurrent chat slots, a live key-press feed and AI-predictive suggestions that recommend articles in real-time, Synthetix Chat reduces average handling times by up to 50% compared to standard live chat.

View more from 365 Virtual Solutions, LLC

Recent Blog Posts:
All-in-One Virtual Assistant Service Just For Your BusinessOctober 25, 2018
Is an Answering Machine Answering Your Business Phone Line?August 29, 2018
Should_I_Hire_an_Answering_Service_or_an_Onsite_Receptionist?June 18, 2018

About us - in 60 seconds!

Submit Event

Upcoming Events

The 17th Annual Best Practices and Conferences are here! Meeting Point for the World's Best Contact Center & CX Companies! Read More...
Showing 1 - 1 of 5 items

Newsletter Registration

Please check to agree to be placed on the eNewsletter mailing list.

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
session cookie set = True
session page-view-total = 1
session page-view-total = 1
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =