Tune into an under-the-hood demonstration of how to build a native call center in ServiceNow in this on-demand webcast. Understand the top issues enterprises seek to resolve using this 3CLogic-ServiceNow combined offering as we explore the key building blocks that construct this powerful solution, including:
Abid Hoque is a Senior Project Manager and Implementation Specialist at 3CLogic, innovator of the leading cloud communication platform and Now certified, natively integrated application available in the ServiceNow store. He’s implemented 3CLogic's cloud contact center solution for enterprise clients for the past 5 years and is a leading technical expert on the integration for ServiceNow.
Watch the recording now.
More About 3CLogic's Native Integration for ServiceNow
3CLogic has the only native ServiceNow certified platform CTI application developed 100% within ServiceNow. No additional resources, platforms or services are required.
Enterprise organizations can operate their call centers from a single, consolidated platform leveraging a unified agent and administrator experience to simplify the delivery of high quality customer engagement and support. Read the press release for full details.
Interested in scheduling a demo for you and the members of your team? Send us an email or fill out this quick online form.
Source: https://blog.3clogic.com/how-to-build-a-native-call-center
Publish Date: June 14, 2018 |
| 2.) |  Daisee Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better. Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-... (read more) |
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