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A Better Answer Has So Much To Celebrate - A Better Answer - ContactCenterWorld.com Blog

A Better Answer Has So Much To Celebrate

So Proud Of Our Accomplished Team!

Every month our Dallas location loves to celebrate the accomplishments, milestones, and birthdays of our team, recognizing their hard work and dedication. This month we had four great reasons to celebrate.

Hildie, our Customer Service Manager, is celebrating her 38th anniversary with A Better Answer and we could not be more proud to have her as a part of our team. She has worn numerous hats throughout her 38 years of service.

We are also celebrating Ariana and Jessica’s (not pictured) 11th year anniversary with ABA. Ariana is an Operations Leader, and Jessica is our Marketing Coordinator.

Last, we celebrated two wonderful birthdays — Michelle and Anaid. Michelle is our Senior Graveyard Operator and has been with ABA for six years. Anaid is our Senior Operator and has been with us for 14 years.

Employee recognition and culture is very important to us and the tenure of our employees shows it! Our team gathered together to recognize these wonderful employee’s and how hard they have worked and dedicated to our customers and yours!


Sponsor message - content continues below this message

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Enter your Center, Strategy, Technology Innovation, Teams and Individuals into the ONLY TRULY GLOBAL awards program - regarded by many as being like the Olympics for the Contact Center World! Join the best from over 80 nations and compete for the most prestigious awards out there!

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Content continues ….

Publish Date: September 12, 2018 5:00 AM


2021 Buyers Guide Payment Services

 
1.) 
Branch

Branch Employer Payments Platform - Earned Wage Access
Give employees instant access to a portion of their earned wages before payday! Branch helps businesses modernize their payment methods to empower working Americans. Earned wage access—with no-fee banking and access to a digital wallet and free debit card—are just some of the tools in our fast, free, and flexible platform. With Branch, businesses streamline existing payroll processes, save money, and provide faster payments and free digital banking to their employees—no pre-funding or capital required.

2.) 
Eckoh

CallGuard, ChatGuard,
Securing payments for on-premise or remote agents for telephone, IVR, web, mobile, Chat and Chatbot.

A patented technology that is flexible way to take secure, PCI DSS compliant payments via live agents over the telephone, web, Chat, Chatbot, or IVR. No sensitive data enters the contact centre environment so, agents do not see, hear, store or record any card or personal details.

CallGuard can be deployed in various ways to fit the way your contact centre works. The solution can de-scope all, or parts, of your contact centre from the scope of PCI DSS compliance and works just as well for on-premise or home/remote working agents.

ChatGuard makes payments in Chat PCI DSS compliant and...
(read more)

3.) 
PayGuard

PayGuard®
Award-winning PCI compliance phone and multi-channel payment application.

PayGuard® is easy to deploy, very easy for agent to use from the office/contact centre or from home and is affordable.
 



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