Orlando, Florida: A Courteous Communications is pleased to announce that it has been selected as the preferred answering service provider for Adventist Health Systems for the Florida Region and surrounding areas. This partnership will include its medical facilities in Central Florida, East Florida, West Florida, Mid American Region (KS and WI), Southeast region (GA, KY, NC, and TN), Southwest Region (TX) and the Mid-West Region (IL). A Courteous’ local connections with Florida Hospital nominated them for this bid and they were announced as the winner in July. Their HIPAA compliant medical answering services officially went into effect for Adventist in early September.
Located in Altamonte Springs Florida, Adventist Health Systems is a non-profit healthcare organization that operates medical facilities across the United States. It is one of the largest faith-based integrated health systems in the country and is responsible for 45 hospital campuses and more than 8,300 licensed beds in over 10 states. Although each of their medical facilities operate independently in delivering the best care and services to meet the needs of their individual communities, they all remain united in their mission of “Extending the Healing Ministry of Christ”. Adventist Health is a national leader in safety, quality and patient satisfaction and helps service over 4.7 million patients each year.
Doris Primicerio, current president and founder, started A Courteous Communications in 1986 in a quaint office located in the heart of Central Florida. When she opened her doors she had just one client, a medical office that still trusts her team with their answering service needs 30 years later. Throughout the years, Doris and her partner and Vice President, Jean Pearson, have been able to build their company into one of the largest answering service providers in the country and was one of the first in the industry to take it international. Their dedicated team of virtual receptionists continuously win telecommunication awards based on their skill, hard work and elite customer service skills.
Not only do they provide answering services to large medical facilities, they also provide services to small businesses in various industries throughout the nation. Their clients range from large corporations like Frito-Lay to small HVAC businesses and local restaurants. By employing a skilled and versatile virtual receptionist team, A Courteous Communications is able to give all of their clients the same dedication and attention they deserve.
Publish Date: December 21, 2016 5:00 AM
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