Cookie Preference Centre

Your Privacy
Strictly Necessary Cookies
Performance Cookies
Functional Cookies
Targeting Cookies

Your Privacy

When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences, your device or used to make the site work as you expect it to. The information does not usually identify you directly, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, you should know that blocking some types of cookies may impact your experience on the site and the services we are able to offer.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site may not work then.

Cookies used

ContactCenterWorld.com

Performance Cookies

These cookies allow us to count visits and traffic sources, so we can measure and improve the performance of our site. They help us know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not know when you have visited our site.

Cookies used

Google Analytics

Functional Cookies

These cookies allow the provision of enhance functionality and personalization, such as videos and live chats. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all of these functionalities may not function properly.

Cookies used

Twitter

Facebook

LinkedIn

Targeting Cookies

These cookies are set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant ads on other sites. They work by uniquely identifying your browser and device. If you do not allow these cookies, you will not experience our targeted advertising across different websites.

Cookies used

LinkedIn

This site uses cookies and other tracking technologies to assist with navigation and your ability to provide feedback, analyse your use of our products and services, assist with our promotional and marketing efforts, and provide content from third parties

OK

Upcoming Events

HOW TO CELEBRATE INTERNATIONAL CONTACT CENTER WEEK

WORKFORCE MANAGEMENT

ARTIFICIAL INTELLIGENCE AND TECH SOLUTIONS

How To Enter the 2020 Members' Choice Awards - For Vendors

TRAINING IN CONTACT CENTERS

40 Creative Ways to Use a Telephone Message Service - A Courteous Communications - ContactCenterWorld.com Blog

40 Creative Ways to Use a Telephone Message Service

Our team loves being mistaken as an on-site employee from our customers’ calling customers. When we answer the lines for our business customers, we try really hard to assist all callers just as one of your in-house employees would. So, how do we do what we do?

We’re able to act as an extension of your office because we provide endless customization options for all of our customer accounts. Our virtual receptionist team wants you to look at our telephone message service with a creative eye so you can see the value we add to just about any task.

Let’s get started!

40 Ways a Telephone Message Service Can Help You and Your Business

 

  1. 1.) 24-Hour Access: Promise your clients and customers 24-hour personal attention.

 

  1. 2.) VIP Membership: Start a hotline that is given to only your VIP clients and customers.

 

  1. 3.) Quick Orders: Give your customers a phone number to make a quick and easy purchase.

 

  1. 4.) Ask an Expert: Provide an interactive Q/A forum to provide valuable information.

 

  1. 5.) Table Booking: Let your dining customers place a quick reservation with a virtual hostess.

 

  1. 6.) Testimonial Hotline: Gather important testimonial content to include in your marketing.

 

  1. 7.) Direct Mail Helper: Collect information from your leads responding to a direct mail out.

 

  1. 8.) Live Surveys: Conduct surveys and document detailed responses to your questions.

 

  1. 9.) Interview Scheduler: Schedule interviews with an efficient, time-saving employee hotline.

 

  1. 10.) Email Opt In: Create and harvest email address lists for newsletters and future marketing.

 

  1. 11.) Personalize RSVP: Give your guests a personalized experience to RSVP to your event.

 

  1. 12.) Pick-Up Orders: Allow diners to place quick and easy food orders for delivery or pickup.  

 

  1. 13.) Book Feedback: Provide your readers with a way to provide critical and honest feedback.

 

  1. 14.) Inner Office: Screen your colleague and team messages to prioritize your workday.

 

  1. 15.) Golf Buddy: Forward general calls while golfing but get any VIP caller patched to your cell.

 

  1. 16.) Schedule Alerts: Have all changes to your appointment calendar texted to you in real-time.

 

  1. 17.) Stat Developer: Give test subjects a hotline to call and provide requested research data.

 

  1. 18.) Trivia Contests: Post a trivia question and allow audience to phone-in their answers.

 

  1. 19.) Silent Auction: Allow philanthropists to phone-in their anonymous charity auctions bids.

 

  1. 20.) Stock Trends: Have your CPA/financial advisor call you with daily changes in your portfolio.

 

  1. 21.) Unique Communication: Customize a unique script for callers to hear when they call you.

 

  1. 22.) Pop-Up Store: A trendy hotline for shoppers to find and interact with your pop-up store.  

 

  1. 23.) Discreet Calls: Send all confidential and private calls to a personal receptionist for handling.

 

  1. 24.) #LikeABoss: Improve your business image by saying, “Call my assistant day or night.”

 

  1. 25.) Virtual Agent: Allow your travel agent to give you the latest discounts on travel itineraries.

 

  1. 26.) In a Meeting: Quickly forward and un-forward calls for handling when you’re in a meeting.

 

  1. 27.) Personal Dating: Let suitors leave a message with your personal assistant for callbacks.

 

  1. 28.) Business Traveling: Send all business calls to one receptionist while away on business.

 

  1. 29.) PTA Calendar: Have your child’s school meetings and events emailed to you.

 

  1. 30.) Customer Complaints: Outsource customer complaints to customer service experts.

 

  1. 31.) On-Call Dispatch: Dispatch important service requests to on-call and after-hour technicians.

 

  1. 32.) Legal Receptionist: Have clients provide requested info in a non-disruptive message.

 

  1. 33.) Appear Larger: Route calls to a professional virtual receptionist for image purposes.

 

  1. 34.) Whistleblower: Provide employees with an anonymous, outsourced whistleblower hotline.

 

  1. 35.) Bulk Ordering: Allow distribution customers to make bulk orders in one phone call.

 

  1. 36.) Crowdfunding Assistant: Include a reliable 1(800) number on crowdfunding campaigns.     

 

  1. 37.) Multi-Time Zone: Cater to multi-time zone markets 24-hours a day, 7 days a week.

 

  1. 38.) Food Trucks: A telephone message service can take location-based food orders.  

 

  1. 39.) Patient Messages: Comply with HIPAA regulations with after-hour patient messages.

 

  1. 40.) Social Assistant: Have a social assistant email the hottest parties and events to your cell. 

Communication Creativity Builds a Great Brand

We stopped at 40 creative ways to use a telephone message service but the reality is, there are hundreds of ways you can benefit from a customizable answering service. We’re here to help you navigate through these infinite opportunities to build a personal and unique business brand.

Call Our Telephone Message Service Today!

Give us a call at 1-800-785-6161 to speak with an account specialist and discuss your business’s unique day to day communication needs. If you prefer to get a quote via email, click here to send us a request now.

Our business answering service has been providing awarding winning services since 1986; that’s 30 years of experience your business can benefit from. All of our consultations are free so don’t be shy, start the conversation that will lead to you becoming the top competitor in your industry. 

Source: http://courteouscom.com/blog/virtual-office-receptionist/telephone-message-service

Publish Date: April 25, 2016 5:00 AM


2020 Buyers Guide Recruitment Products/Services

 
1.) 
MainTrax

HireTrax
HireTrax, MainTrax's standalone pre-hire virtual interviewing solution, automatically analyzes the behavioral characteristics found in each candidate's VOICE to help you select reps better suited for the specific job at hand. After all, agents speak with your customers for hours each day so it's vital they possess the behavioral characteristics and personality traits necessary to be successful. By picking those with tendencies of empathy and positive behavioral traits, you'll have a higher caliber of candidates who will perform better on the job and stay.
PH: 612-817-4090

2.) 
Orion Learning Services Inc.

Assessments for Recruitment, Talent Management, Succession Planning
Looking for assessment tools to help you recruit faster, better and more accurately?

Orion Learning offers a full suite of assessment tools designed to target and report on candidate potential. Our tools are used for recruitment, talent management, succession planning and coaching/mentoring. All of the tools are delivered online and the reports are available online and will provide you with an amazing view of the candidate/individual's potential, interview questions, coaching/mentoring steps and much more.

If you're looking to find the candidate/individual with the highest potential, call Orion today!
PH: 1-416-992-5158

3.) 
TactiCall Recruitment Services

TactiCall Recruitment Services
Permanent Placement
Temporary / Labour Hire / Contingent and Contract Hire
Recruitment Consulting Services
Assessment Centre Design and Facilitation
PH: 07 3831 6333
 



View more from A Courteous Communications

Recent Blog Posts:
The Importance of an Answering Service During the HolidaysNovember 3, 2017 5:00 AM
Answers to the Top 10 Questions You Have About Hiring a Telephone Messaging ServiceMay 10, 2017 5:00 AM
5 Ways Entrepreneurs Can Save Money by Outsourcing Business CallsMarch 16, 2017 5:00 AM
20 Ways to Easily and Instantly Improve Customer ServiceJanuary 17, 2017 5:00 AM
Keep Your Business New Year’s Resolutions by Hiring a Virtual Live Receptionist ServiceJanuary 4, 2017 5:00 AM
Adventist Health System Selects A Courteous Communications as Preferred Answering Service ProviderDecember 21, 2016 5:00 AM
5 Ways to Boost Employee Morale with Creative Holiday CheerDecember 19, 2016 5:00 AM
10 Facts About Hiring a Virtual Live Receptionist ServiceDecember 8, 2016 5:00 AM
10 Ways a Professional Can Benefit from Hiring a Human Wake-Up Call ServiceNovember 16, 2016 5:00 AM
How a Technical Support Answering Service Can Help Field Your CallsNovember 8, 2016 5:00 AM
Submit Event

Upcoming Events

15th annual Best Practice Conference - this is the contact center world's most highly rated event - a whopping 100% of delegates say they would recommend it!

100's of best practice tips and ideas from contact center professionals Read More...
 7
 8327 
Share

Survey - Online Event

Latest Americas Newsletter
both ids empty
session userid =
session UserTempID =
session adminlevel =
session blnTempHelpChatShow =
CMS =
session cookie set = True
session page-view-total =
session page-view-total =
applicaiton blnAwardsClosed =
session blnCompletedAwardInterestPopup =
session blnCheckNewsletterInterestPopup =
session blnCompletedNewsletterInterestPopup =