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Incubation Set Ups in the Philippines for Offshore Companies - Asia Telecom - ContactCenterWorld.com Blog

Incubation Set Ups in the Philippines for Offshore Companies

A business incubator works in a similar manner with a baby incubator. When a baby is born, you need to put him in an incubator as he adjusts to his environment after birth. In business, an incubation set up is a place where a new entrepreneurial can receive management training and office space.

You can set up your offshore business and seek the help of business incubators in the Philippines.

But why should you do this and what are the services that you can get?

Setting Up the Business

When you start a business in the Philippines, you need people on the ground. And this is where an outsourcing company comes in. First off, you need serviced offices to provide you with seat leasing options.

The outsourcing companies have offices fully set-up for your use. As a business, you need:

  • Office space – can be set up in cubicles or any other way you prefer
  • Utilities like power, water, internet, phone lines – all ready and functional
  • Network Operations Center – includes hardware that is ready for integration with your business
  • Computers and peripheral – state-of-the-art models equipped with modern software
  • Office furniture – comfortable furniture like tables, and chairs
  • Other rooms that you may need such as a board room or training room, pantry

All of these are ready for deployment and are fully functional.

Setting Up the Employee Preparedness

When you open a business or center with outsourcing companies in the Philippines, you will be leveraging the talent of thousands of experts who have been in the industry for decades. This includes shared services like the following:

  • Human Services – experts who understand your hiring needs. They can prepare a document containing minimum skill requirements for hiring, which will be used after your approval.
  • Training Department – adept product and language trainers who will prepare the employees to use your systems, comply with your standards, and perform the duties you expect them to do.
  • Payroll – a shared department for all employees to manage the salary disbursement of the employees
  • Facilities – a department dedicated to make the workplace a safe environment.
  • IT – the department responsible for managing the NOC and fixing hardware or service network issues.

After the set-up, the outsourcing vendor in the Philippines can also provide you with a dedicated managed operations. These are management-level employees who will oversee your daily operations, ensuring that every cog in the operations is working.

You can also expect senior managers to provide support to the operations group. These leaders will be hired in accordance with their tenure as managers, and in relation to your industry.

Summary

Every business needs all the help it can get, especially if it is an offshore team. To do it right, you need the support of experts who have been setting up and operating offshore programs.

The Philippines is the go-to country in the world when it comes to outsourced services, including business incubation projects. The country is the global capital of the BPO industry and has been at the forefront of market leadership in the last two decades. For inquiries, write to bd@athl.com.hk.

Source: https://www.asiateloutsourcing.com/incubation-set-ups-philippines-offshore-companies/

Publish Date: February 19, 2019


2023 Buyers Guide Automated Call Distributors

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
 



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