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Seat Leasing as a Quick Start to your Contact Center in Philippines - Asia Telecom - ContactCenterWorld.com Blog

Seat Leasing as a Quick Start to your Contact Center in Philippines

All businessmen know that starting a business requires space whether it is for a start-up or expansion. This vital area is a major consideration in growing an enterprise. To intelligently do so, all factors are carefully studied to arrive to the perfect business location. This task is highly essential to attract potential desirable employees and other stakeholders that’ll help you grow your business. Cost for such has hindered multiple businesses from outsourcing in the past. It is a roadblock which BPO Philippines have solved to meet the demand of many companies in various global regions. One solution is seat leasing services in the Philippines.

This service is catered to businesses on a limited budget or conservative financial outlay limit. Leasing an office space ties you down to a long-term financial commitment of five to ten years. This involves a huge lump sum for advance rental payment and security deposit even before you start earning from your venture. Failure to commit to the contract also involve legal burden which most business analysts would advise you to try to stay clear from.

Aside from this, you will be responsible for furnishing and refurbishing the rented space. This adds up to your expenditure. It will eat up more of from your capital which you can use in production. These furniture and fixtures also depreciate in value, are subject to wear and tear and damage; a foreseen long-term loss. IT installations and wiring entail a lot cost both seen and unseen which is by far very pricy.

Further, maintenance will be an issue such as business permits, plumbing and upkeep of the facility’s electrical and overall physical structure. Most contracts stipulate that these responsibilities fall on the shoulder of the lessee. 

BPO companies in the Philippines offer both co-working and shared services to multiple clients on both long term and seasonal contract solutions. How does each differ from each other?

Co-working

Different businesses share portions of an office space with people in the same environment sharing the same facility and equipment.

Shared Services

This involves a parent company with different departments performing different functions to meet the need of the company and its customers.

 Seat leasing allows you to rent seats that come with a complete workstation and a fully furnished facility that comes with rest and recreational areas that will keep your workforce happy. The work environment not only meets government standards but gives your employees extra which reflects highly on the standard set by your company. It is important to note that happy and healthy staff produces the best results. 

The burden of long-term financial commitment, maintenance, furnishing and strenuous budget restrictions are taken off your plate as well.  Call centers in the Philippines like the shared services in Ortigas offer seat leasing for as many workstations your business demands.

 Want to know more? For inquiries, you can write to bd@athl.com.hk

Source: https://www.asiateloutsourcing.com/seat-leasing-as-quick-start-your-contact-center-in-philippines/

Publish Date: August 7, 2019


2022 Buyers Guide Recording

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
ASC

ASC Recording Insights and neo
ASC Recording Insights guarantees legally compliant recording and analysis of all communication channels in Microsoft Teams - including audio calls (internal and external calls), chat conversations and video meetings.

neo Recording, QM & Analytics address all enterprises with recording needs, especially contact centers. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action.

3.) 
Geomant

Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.

4.) 
Lieber & Associates

Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.

5.) 
MiaRec, Inc.

MiaRec Call Recording
MiaRec's compliant, secure, and reliable Call Recording software is the foundation of our Customer & Workforce Engagement Platform.. MiaRec Call Recording seamlessly integrates with MiaRec Agent Evaluation & Scoring, Live Monitoring, Voice Analytics, Screen Capture, and Advanced Reporting to provide a comprehensive solution you can trust.

6.) 
Numonix

IXCloud
Numonix's IXCloud is one of the first fully managed compliance recording solutions for Microsoft Teams. IXCloud securely records, stores and analyzes interactions in the cloud without physical or virtual servers. As a fully managed Azure-based, Software-as-a-Service cloud interaction recording solution, IXCloud takes interaction capture into the future. It enables instant and elastic scalability to support business growth and provides the necessary tools to enhance business performance while maintaining compliance. IXCloud redefines versatility with its OpenAPI framework that enables application development. Companies and third-party developers benefit from IXCloud native capture technology, whether it be integrating with internal systems or building a third-party application.

7.) 
Nuxiba Technologies

CenterWare
Enterprise recording management for storage, retrieval, playback, and monitoring communications throughout your contact center.

Record screen activity and calls across agent workstations, measure and monitor quality levels across all campaigns and analyze recordings to capture first-hand customer data and requirements.

Easly access all recordings and critical information to provide improved customer experience, sales, and productivity!

8.) 
OrecX

Oreka TR
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.

9.) 
PCS Software

PCS GD
Call recording solution fully integrate to all main pbx solutions.

10.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. With centralized repository of all voice logs, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.
 



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