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SME’s changing Outlook Towards Outsourcing - Asia Telecom - ContactCenterWorld.com Blog

SME’s changing Outlook Towards Outsourcing

Cost reduction and foreign exchange rate are key selling points outsourcing vendors use in closing deals with outsourcers. SMEs like big businesses see the promising possibilities that come with outsourcing. Who wouldn’t take advantage of opportunities that not only minimizes overall cost but also helps in reaping the benefits of growth and globalization?

Small companies and startups want to take a piece of the pie which years ago was exclusive to big corporations. The day to day operations of small business are challenging. The acute number of staff performing multiple functions slowed down growth and hampered expansion possibilities. They either succumb to competition or content themselves with limited options.


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Now, SMEs refused to have their backs pressed against the wall. SMEs aspire to expand their business by penetrating new markets in wider territories or go global. They want their growth potential realized. They target for brand recognition in the marketplace. They aim to explore marketing channels and enter niche markets. They turned to outsourcing as their means to achieve these.

Here are 10 reasons why SMEs have resorted to outsourcing:

  1. Vision Achievement

The task needed to operate and run a business independently limits the execution of vital tasks that pave way to innovation and growth. SMEs usually do more than they can handle thus, clouding the company vision and stunts horizontal growth. Outsourcing takes care of the non-essential loads that keep SME owners on the horizontal track.

  1. Attuned to Market Trends.

To stay competitive SMEs need to stay up to date with what is going on in the market. Changes like new competitor schemes or products, software, payment systems or government policies disrupt operations. These are costly and would entail a lot of catching up. Outsourcing assists with transition or takes some of the load away.

  1. Cost Efficiency

Outsourcing vendors remodel the SME’s business model to lower down operational cost. They give SME owners a “Fixed Menu Pricing” that covers cost-cutting strategies on wages, rental, utilities, sales and marketing campaigns while giving the business market visibility and a better position.

  1. Risk Management

Outsourcing vendors rely on marketing metrics and key performance indicators (KPI) to monitor the effectiveness of their marketing efforts and campaigns. Fluctuations allow them to spot the competition and threats that will be relayed to the client for counter measure formulation.

  1. Flexible Scalability

Outsourcing companies are able to scale the amount of job needed in a quick and timely manner. They manpower backup so SMEs may consider this operations factor, a negligible part of the business as the vendor is charged with handling it.

  1. Security

All companies keep trade secrets that give them an edge over competitors. Outsourcing companies execute security protocols that keep sensitive information like trade secrets, financial and client information safe and secure from both internal and external influences.

  1. Legislation and Industry Compliance

Outsourcing companies stay on top of legislation issues and amendment. They ensure that they and the clients comply with regulatory standards and take care of all documentary requirements needed by statutory agencies. They keep businesses compliant and free from fines or sanctions.

  1. Accurate Financial Reports

Outsourcing vendors have competent financial analysts and advisors that provide SME owners sound financial information to help them make informed business decisions that aligns with their objectives.

  1. Market Expertise

Outsourcing companies serve multi-industries. Their vast experience gives them knowledge to vital information that SME outsourcers gain access to along with a team of experts and specialists that will help innovate and improve their business internally and externally.

  1. Continuity

SMEs have one to three people handling the financials. Having to cover the cost of multitudes of task can be taxing and reflected by poor or inaccurate reports, damaging to the company. Outsourcing solves that issue as bulk of the accounting workload is taken away from the SMEs each month. SMEs only need to analyze and consolidate this detailed report with their overall financials.  For inquiries, you can write to bd@athl.com.hk

Source: https://www.asiateloutsourcing.com/smes-changing-outlook-towards-outsourcing/

Publish Date: February 23, 2019 5:00 AM


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