Sage Intacct vs. Sage 100c: The 2019 Comparison Guide

Sage offers several ERP and accounting software products to help you run your business. While the breadth of Sage’s product portfolio is wide and robust, Sage Intacct and Sage 100c remain two of the their most popular products.

We get a lot of questions about these two solutions – often in relation to one another. While they are both ERP and accounting solutions, they are very different platforms with different features.

• Sage Intacct is a cloud solution with features more focused around:
  • Core accounting capabilities
  • Streamlining financial management
  • Versatile reporting
• Sage 100c is typically an on-premise solution with features more focused around:
  • Enterprise resource planning (ERP)
  • Operations and process management
  • Manufacturing and inventory features

To help you better understand the differences between these two solutions, we put together this comparison guide.

Comparison Chart

If you’re just looking for a summary of basic differentiators between these solutions, we developed a chart that covers fundamental information about deployment and licensing options, core functionality, additional functionality, and overall user rating.

Company Size & Type

Sage Intacct is best for:

• Small businesses
• Medium businesses
• Freelancers and solopreneurs
• Start-ups
• International, multicompany and/or multi-entity

Sage 100c is best for:

• Small businesses
• Medium businesses
• Large or enterprise-level businesses
• Manufacturers
• Distributors

Industries & Verticals

Sage Intacct is best for:

• SaaS
• Services
• Nonprofits/Not-For-Profits
• Medical Services
• Food & Beverage

Sage 100c is best for:

• Construction
• Education
• Engineering services
• Biomedical sciences
• Business or Legal Consulting
• Food & Beverage

Integrations

Sage Intacct integrates natively with Sage CRM and Salesforce.com (SFDC) – which is a big win for SFDC users who don’t want to go through the pain of custom integration for their CRM. For other integrations, Sage Intacct has a robust user-accessible add-on and application marketplace with integration tools, as well as a documented API for any team that would like to do a custom integration project.

Sage 100c only integrates natively with Sage CRM. Additionally, the platform doesn’t have a user-accessible add-on and application marketplace with integration tools, nor does it have a documented API. If you need to integrate a platform with Sage 100c, you would need to contact your third-party Sage partner to explore options.

Sage Intacct vs. Sage 100c: Not Quite Apples to Apples

Comparing Sage Intacct to Sage 100c isn’t quite like comparing apples to apples – it’s more like comparing Idaho potatoes to sweet potatoes.

They are technically both ERP and accounting solutions, but they have different features, strengths, and intended uses. Similarly, Idaho potatoes and sweet potatoes are technically both potatoes, but they have different flavors and nutritional values, and are used in very different recipes. (Would you eat an Idaho potato pie with marshmallows? Yuck).

Source: https://www.brainsell.net/blog/2019/09/sage-intacct-vs-sage-100c-the-2019-comparison-guide/

2023 Buyers Guide

Get Listed

Automation

 

1.)

Agara Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls. Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.

2.)

Auraya EVA Voice Biometrics Powered by Auraya's patented ArmorVox engine, EVA is a voice biometric extension that provides secure and seamless identification & verification capabilities for Amazon Connect. EVA provides delightful customer experience by removing the friction of providing PINs, passwords or secret information in order to prove caller identity. EVA comes standard with active and passive modes and a simple yet powerful agent interface. This allows for personalised self-service and a more friendly and efficient experience when interacting with an agent. Outdated security methods such as PINs, passwords and security questions have become insecure and unreliable. Forgetting passwords and security answers o... (read more)Powered by Auraya's patented ArmorVox engine, EVA is a voice biometric extension that provides secure and seamless identification & verification capabilities for Amazon Connect. EVA provides delightful customer experience by removing the friction of providing PINs, passwords or secret information in order to prove caller identity. EVA comes standard with active and passive modes and a simple yet powerful agent interface. This allows for personalised self-service and a more friendly and efficient experience when interacting with an agent. Outdated security methods such as PINs, passwords and security questions have become insecure and unreliable. Forgetting passwords and security answers or switching applications to access OTPs can result in inefficient and cumbersome customer experience. Time is wasted trying to verify customers with insecure methods. EVA works in English out of the box but can be configured to work in languages other than English. Recognising what specific digits are spoken using EVA's native speech recognition is only available for the English language out of the box. EVA has additional capabilities such as real-time fraud detection and digital channel enrolment and verification options that can be turned on with customisation services from Amazon Connect consulting partners. If you are interested in these additional features, please contact an Amazon Connect consulting partner that is an authorised Auraya reseller partner.

3.)

Call Adapt Soundboard Software Call Adapt is a cloud-based digital soundboard application designed for contact centers. It works with any type of call and integrates with your existing dialer system. Powered by smart audio technology, Call Adapt gives your agents the ability to converse with customers in real time using programmed keyboard shortcuts. The result is perfect pitch delivery and less time spent on repetitive tasks.

4.)	Cognigy Cognigy is a global leader in Conversational AI Automation. Its platform, Cognigy.AI, enables enterprises to automate customer and employee communications using intelligent voice and chatbots

5.)

Consilium Software Consilium UniCloud™ UniCloud™ is an intuitive platform that allows Enterprises to deploy and manage their Unified Communication (UC) and Contact Center (CC) services with ease and entire provisioning can be completed in seconds using this comprehensive tool supporting digital transformation. The latest release 7.0 of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both Cloud and On-Premise deployment models. With its single-pane-of-glass views and quick provisioning tool, UniCloud™ is instrumental in reducing the time to provision an entire multi-cluster Cisco collaboration platform, including contact centers (C... (read more)UniCloud™ is an intuitive platform that allows Enterprises to deploy and manage their Unified Communication (UC) and Contact Center (CC) services with ease and entire provisioning can be completed in seconds using this comprehensive tool supporting digital transformation. The latest release 7.0 of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both Cloud and On-Premise deployment models. With its single-pane-of-glass views and quick provisioning tool, UniCloud™ is instrumental in reducing the time to provision an entire multi-cluster Cisco collaboration platform, including contact centers (CCX, UCCE, and PCCE), communications managers (CUCM), voicemail (Unity Connection) and IM & Presence by up to 85% which leads to the faster onboarding process for a new customer. A Self-Care portal within UniCloud™ is effectively managing services specific automation of MACDs (moves, adds, changes and deletes) allowing end-users to perform Day-2 related tasks of their own while reducing the basic operations workload of support teams. Consilium UniCloud™ enables enterprises and service providers to manage and automate the delivery of Cisco-based Unified Communications as a service (UCaaS) and Contact Center as a service (CCaaS) offerings using single, centralized management and easy-to-use administration interface, with role-based access providing granular control over permissions, limiting potentially unauthorized or inadvertent transactions. With its unified portal for UC and contact center provisioning, multi-tenancy and single-pane-of-glass views and tools, UniCloud™ introduces turn-key efficiency in onboarding new customers, provisioning of users, agents, teams, skill groups, and devices, or their migration from non-Cisco platforms to Cisco, and also provides centralized management and monitoring.

6.)	eGain Corporation eGain Solve Proven, Easy, and Guided Journey to Automate Customer Engagement in a Digital+AI World

7.)	Emmersion Automated Language Testing Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.

8.)

OpsTel Services SPEED & PLUS The SPEED solution solves for service level issues while cost optimizing the environment with automation. Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment. Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires. Speed features: *Automated / Scheduled Temporary Agent Skills Configuration Management *Immediate Temporary or Reoccurring Schedule Skills Configuration Changes *Easy to Use/Operations Administration Focused *Descriptive Monitoring Activity Dashboard *Detailed “End to End’ Audit Trail and Perfor... (read more)The SPEED solution solves for service level issues while cost optimizing the environment with automation. Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment. Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires. Speed features: *Automated / Scheduled Temporary Agent Skills Configuration Management *Immediate Temporary or Reoccurring Schedule Skills Configuration Changes *Easy to Use/Operations Administration Focused *Descriptive Monitoring Activity Dashboard *Detailed “End to End’ Audit Trail and Performance Monitoring & PLUS provides a single interface, where operations teams no longer have to rely on HR, IT or any other organization to administer agent profile data across multiple technologies in the contact center. The PLUS solution allows for simplified provisioning & maintenance of agent profile data reducing processing time from days, weeks or months in LESS THAN 10 MINUTES! The PLUS features: *Agent Provisioning Cycle Time Reduced from Days/Weeks to 10 Minutes or Less *Fully Automated Agent Onboarding / Updating / Maintaining / and Offboarding of Agent Profiles (Identity, Access, Utilization) *Overlays and Enhances Existing Contact Center Solution Set *Enables Operations Staff to Maintain all Aspects of Managing an Agent’s Profile through “Single Pane of Glass” *Supports Multi-Faceted Agent Profile Attribute Configuration Requirements; e.g. Union Rules, Seniority Dates, Etc. *Detailed Agent Profile Audit Trails

 

View more from BrainSell Technologies

Recent Blog Posts:

Finding Hope in the V-Curve – How Understanding the Coronavirus’ Economic Impact Can Prepare Your Business for Future Growth	March 20, 2020
The Benefits of Migrating to Sugar Sell and Serve	March 3, 2020
Salesforce vs. Sugar Sell: Is It Truly a David and Goliath Fight?	February 25, 2020
Four keys to boosting customer lifetime value	February 7, 2020
Which is a Better CRM: Salesforce vs. Sugar Sell	January 29, 2020
Free CRM and Marketing Tools: Are They Really ‘Free?’	January 27, 2020
Drift vs. Zendesk Answer Bot: Which One Does My Site Need?	January 23, 2020
Leveraging Your CRM for Sales Enablement	January 8, 2020
[On-Demand Webinar] CRM Solution Blueprint	December 11, 2019
[On-Demand Webinar] CRM Comparison: Salesforce vs. HubSpot	October 8, 2019