Isleworth, August 3, 2020 – Business Systems, a leader in voice recording and enterprise workforce optimisation solutions, has been named as a supplier on Crown Commercial Service’s (CCS) SPARK DPS, a Technology Innovation Marketplace that can help government and public sectors access new and emerging technology products.
SPARK DPS allows Business Systems to provide Workforce Optimisation solutions to all UK public sector organisations. Public sector customers are expected to benefit from these emerging technologies predicted to have the largest impact over the next 2 to 5 years to streamline processes and completely replace existing technologies and methods.
“We already have a range of valued public sector customers, including the Home Office and Gwent Police, who have achieved innovation using our technology, so we fully expect that joining SPARK DPS will help us to continue to grow our public sector business and innovate the marketplace further,” added Richard Mill, Managing Director, Business Systems.
To search these solutions, buyers on the SPARK DPS Marketplace can filter by two technology areas: Artificial Intelligence (AI) and Automation and Data.
Crown Commercial Service supports the public sector to achieve maximum commercial value when procuring common goods and services. In 2018/19, CCS helped the public sector to achieve commercial benefits worth £945m – supporting world-class public services that offer best value for taxpayers.
Publish Date: August 13, 2020 5:00 AM
Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.
Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.
PH: +1 (512) 333 4634
|Business Systems (UK) Ltd Awarded Supplier Place on SPARK DPS||August 13, 2020 5:00 AM|
|Top 4 Benefits Of A Cloud Contact Centre||August 10, 2020 5:00 AM|
|How To Manage A Gradual Return To The Office With Workforce Planning||July 20, 2020 5:00 AM|
|Navigating & Adapting Your Contact Centre For the Future||June 10, 2020 5:00 AM|
|Top Tips for Combating Challenges In The Contact Centre During COVID-19||April 28, 2020 5:00 AM|
|Top 10 Tips For The Modern Contact Centre||April 8, 2020 5:00 AM|
|Mobile Call Recording – How To Keep Traders Trading||March 30, 2020 5:00 AM|
|Real-Time Adherence – A Key Ingredient To Help You Manage Your Workforce Remotely||March 25, 2020 5:00 AM|
|How To Manage Remote Contact Centre Agents During the COVID-19 Outbreak||March 25, 2020 5:00 AM|
|Top 3 Resource Planning Techniques Within The Contact Centre||March 13, 2020 5:00 AM|