Leader in regulatory voice recording management for Financial Services and enterprise workforce optimisation solutions is in line for FinTech Vendor of the Year award at the Citywealth Magic Circle Awards 2020
Isleworth, January 27, 2020 – Business Systems (UK) Ltd, a market leader in regulatory voice recording centralised management and enterprise workforce optimisation solutions, is delighted to announce it has reached the finals of the Citywealth Magic Circle Awards, whose winners are scheduled to be announced on the 13th of May, and where Business Systems is a finalist in the ‘FinTech Vendor of the Year’ category.
The Awards recognise the companies and technology solutions most instrumental in the previous 12 months in terms of helping financial services organisations, managers and advisors in the global private wealth management industry optimise their role and function.
Following a customer-driven nomination process, finalists are shortlisted by a judging panel featuring 10 global industry experts. The Awards bring together over 400 of the industry’s global elite representing over 140 organisations, including leading law firms, trust companies, family offices, tax advisors, technology specialists, investment managers and bankers in the wealth sector.
Isleworth-based Business Systems (UK) Ltd is in a strong position to succeed, given its specific RegTech focus working with most of the top tier one banks and financial institutions globally over the past thirty years and that it is also the UK’s largest and best-established independent Voice Recording and Workforce Optimisation specialist.
Notably, Business Systems recognised the significant risks that threatened those financial services organisations that were using multiple call recording systems and consequently developed a unique solution to federate these important records into one centralised management portal, Wordwatch. Wordwatch brings together this mixed bag of call recording data and provides a unified approach to access, manage, bulk extract and provide full BI. This unified approach to managing voice recording data has helped Business Systems’ customers substantially reduce corporate risk by dealing with the issues relating to legacy products, bulk extraction and management control.
“We’re delighted that Business Systems has made it to the finals of these prestigious awards,” confirms Business Systems’ Managing Director, Richard Mill.
“Getting shortlisted is close to our hearts, as we constantly look to develop new innovations and technology to ensure we can solve enterprise wide business challenges for our financial services and wealth management customers while driving business performance and significant operational cost savings.”
“And as an independent reseller and, more recently, an ISV in our own right, Business Systems is able to provide a consultative approach to selling, ensuring the customer has the best solution for their individual needs. We are honoured that the expert global judges have considered us for this important award.”
Voting for the 2020 Citywealth Magic Circle Awards will close on March 31, with finalists announced and winners set to be declared at a gala evening ceremony on 13 May 2020 at The Landmark Hotel in London.
To find out more and to cast your vote, go to
About Business Systems (UK) Ltd
Business Systems (UK) Ltd is the UK’s largest and most established independent voice recording centralised management and enterprise workforce optimisation specialist. Founded in 1988 to service financial institutions, public sector organisations and call centres across all industries, the company has built an impressive reputation for implementing complex projects on time and counts among its customers institutions such as the Home Office, Capita, Shell, Equiniti, NATS and many top tier one banks and financial institutions globally.
Business Systems’ expertise spans system design, project management, implementation, consultancy and ongoing service delivery and support. As customers demand increasing sophistication in their voice and data applications, we have built a reputation as a leading provider and specialist.
Publish Date: January 31, 2020 5:00 AM
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