Series 5 – Achieving automation excellence
Welcome to Part 5 of the Business Systems blog series - ‘An Insider’s Guide to Robotic Process Automation’
In this series:
In order to fully embrace automation in your organisation, consider setting up an Automation Workforce Team. An Automation workforce team: the ‘go to’ for anything automation related in your organisation.
After the technology has been implemented, the centre can be used to:
Consider which members will be part of the Automation Workforce Team. Every organisation is different and one size will not fit all.
Where can these roles fit within the organisation?
Some Robotic Process Automation providers offer tools to promote, design and support the technology.
Fig 1 - An Automation Training Project (click to enlarge)
Keep tuned for series 6 in the Insider’s Guide to Robotic Process Automation – ‘Cognitive Automation’.
To view previous blogs in the series, please click here >
Publish Date: November 22, 2018 5:00 AM
|1.)||Cloud IT Services GmbH|
Dialfire offers you a complete call center solution that is simple and intuitive to use and adapts to your needs. It's completely cloud-based, saving you the hassle of setting up a phone system and installing software. In addition to predictive dialing and call blending of inbound calls, you can create personalized campaigns through an intuitive and easy-to-use interface. Features include automated workflows and full control over the agent screen.
You can see the full list of features here:
Cloudonix provides businesses with software development tools (APIs/SDKs) enabling contextual communications, using existing communications tools and workflows.
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Our SNAPsolution – UC and Collaboration tools – can be quickly deployed so you can realize your ROI just as quick. netsapiens offers a comprehensive suite of unified communications (UC) & Contact Center (CC) feature-sets to service providers. Custom-built to provide our partners with unprecedented levels of flexibility, customization, and ease of use.
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