If you are a small to medium business that finds itself time-poor and lacking refined sales skills, outsourcing call centre sales could be the best decision you ever make. At Call Assist, we understand the importance of sales and its role in a wide range of different industries. A high functioning sales team can mean the difference between making money and going out of business.
Our trained and qualified team are well-versed in all things sales and follow a specific process when it comes to sales calls. We focus heavily on building a level of rapport with the customer, asking relevant engaging question that open up the individual to the idea of accepting an offer. After the customer has warmed to the phone call, our team strike while the iron is hot, using the key features and benefits of your product or service to entice them into wanting more. Often times, we will cross-sell, making use of other relevant products or services that the client may be interested in, based on the direction of the call.
Businesses in all industries open themselves up to a wealth of benefits when they outsource call centre sales. By relying on an external team, your business is able to operate with a higher level of productivity, focusing on other areas that have otherwise been neglected.
For those businesses that lack sound sales skills, call centre sales allow you to leave this important function of your business’s operations to a team with strong sales expertise and proven experience in this area. We have the ability to ensure that your business hits its quarterly targets and makes money to keep operating comfortably.
To learn more about our reliable and effective call centre sales services for businesses of all types, please get in contact with us today on (03) 5278 8288. While we are based in North Geelong Victoria, we service clients all across Australia and beyond.
Publish Date: February 18, 2021 |
| 2.) |  SPEED & PLUS The SPEED solution solves for service level issues while cost optimizing the environment with automation. Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment. Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires. Speed features: *Automated / Scheduled Temporary Agent Skills Configuration Management *Immediate Temporary or Reoccurring Schedule Skills Configuration Changes *Easy to Use/Operations Administration Focused *Descriptive Monitoring Activity Dashboard *Detailed “End to End’ Audit Trail and Perfor... (read more) |
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