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If you want to lift your business to the next level, then Call Assist’s professional inbound call centre is a great start.
Our highly-trained and experienced team provides welcome support for a wide range of businesses. We can take on a host of roles for you and, in the process, can enhance positive relationships with clients, provide sales leads and help your business grow.
At Call Assist, we know Australian businesses are packed with talent, but can be short on time. We’re passionate about offering quality support so they can shine. We get to know the businesses we represent, ensuring we have a comprehensive grounding in their products and services. That way, when we answer customer calls to your organisation we can swiftly provide valuable support and solutions.
Whether people are calling to ask a question, seek help, buy a product or make a complaint, our front-line staff will treat them respectfully and leave them with a positive impression of your business.
Our 20-seat inbound call centre can help with services including:
With Call Assist’s excellent team providing a valuable helping hand, your staff can concentrate on other important tasks. Whether we’re providing marketing campaign support, after-hours sales and assistance or emergency help, we won’t let you down.
If you would like to know more about Call Assist’s expert inbound call centre, and how we can help your business grow, contact us on (03) 5278 8288. We look forward to taking your call.
Publish Date: March 28, 2022 |
5.) | Daisee Daisee Daisee builds technology that empowers people to solve problems by making interactions simple and smart so they can have a more significant impact, be more productive and be better at what they do. We believe incremental improvements carry huge potency and provide exponentially greater change for the better. Genesys customers can now automate risk and quality management using Daisee’s speech and sentiment analytics and remediation workflow software. Daisee helps improve customer experience, ensure regulatory compliance, identify missed commercial opportunities & training requirements as well as provide valuable insights back to the business directly from the frontline – the true voice-of-... (read more) |
10.) | Voxjar Voxjar Voxjar is your one-stop-shop for driving better phone calls with your customers. We're a modern Conversation Analytics and Call Coaching Platform. - Custom Charts and Dashboards give you the freedom to analyze calls from the highest level down to the details of each conversation. - AI-Powered Speech Analytics transcribes, searches, and analyzes your reps' phone conversations, at scale. - Quality Assurance and Call Coaching tools let you evaluate and improve agent performance with a human touch. - Long term recording storage for historical analysis All of these together provide the holistic, easy-to-use software that you need to manage a modern call team and create better con... (read more) |
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