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The value of effective telemarketing services - Call Assist - ContactCenterWorld.com Blog

The value of effective telemarketing services

If your business is hungry to increase sales and warm leads, then professional telemarketing services can be a perfect solution.

Experienced telemarketers - such Call Assist’s expert team - help businesses to forge a vital one-on-one link with current and potential customers through phone calls. It’s personal, respectful and can deliver strong results when it comes to building profits and attracting new business opportunities.

In Call Assist’s professional hands, these targeted conversations over the phone can deliver gold. And with every business today looking for that competitive edge, telemarketing services provided by our 20-seat outbound call centre are cost effective and produce real results.

Revenue generator

Call Assist’s telemarketers help businesses by:

  • Strengthening links with existing customers and discovering new prospects that can help boost revenue. We can play a key role in generating both sales and warm leads for your skilled sales team to follow. We’re also experts at building quality data bases;
  • Providing valuable feedback from customers about the products and services your business delivers. Businesses can carefully analyse information collected by our telemarketers to find whether their campaigns are striking the right note with customers;
  • Helping to support current marketing campaigns and strategies;
  • Providing a cost-effective, value-for-money service that treats customers as individuals. By outsourcing telemarketing, businesses are spared the significant cost and time of training their own staff for this role;
  • And ensuring your customers are left with a positive attitude to your business, thanks to our courteous staff who hit the ground running. It’s worth noting that we follow the Australian Communications and Media Authority’s regulations and guidelines and the Do Not Call Register.

Call Assist can help businesses big and small to build their sales and interest in their products and services. Whether you’re in the finance industry or healthcare, retail, real estate or ecommerce, we can play an integral role in assisting your business to grow.

If you would like to know more about our telemarketing services, please contact our friendly team on (03) 5278 8288.

Source: https://www.callassist.com.au/2021/07/the-value-of-effective-telemarketing-services/

Publish Date: July 27, 2021


2024 Buyers Guide IVR

 
1.) 
Premium Listing
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.


2.) 
Computer Data Services, LLC

VIRTUAL PBX
Get the benefits of an expensive, on-premise telephone system without the high price tag and annoying maintenance.

- Never miss another phone call
- No more busy signals
- Feature rich
- Answer your calls from anywhere

3.) 
eGain Corporation

eGain SmartIVR
eGain SmartIVR is an over-the-top solution to modernize IVR systems. Businesses can offer smartphone callers an easy choice to resolve queries via digital messaging and intelligent self-service. And they can optimize the IVR experience with end-to-end analytics.

4.) 
PEC Telecom

Virtual Phone Numbers (DID) and Business VoIP Phone Service
Whether a customer is running a Call Center business, an IVR system to take phone orders or a voice mail service bureau, he still needs inbound lines and access numbers (DIDs). These lines and DIDs give customers the ability to call in and use the service. Traditionally, these lines and DIDs were obtained through the local telephone company (i.e. Verizon, AT&T or Time Warner) and a company could only purchase numbers with area codes in the region the system resided. With VoIP, this has changed.

DID Live is an IP DID service that allows you to accept incoming calls via VoIP as an alternative to standard digital or analog lines. The service provides the same quality of sound you expect from...
(read more)

5.) 
Pointel

Voice Self Service
Voice self-service can reduce cost and improve customer satisfaction. As with every system implementation, it is not the software, but the implementation that will define the success of the project. This also holds true for self-service implementations. Pointel follows a unique and proven process to implement voice self service. This process has been fine-tuned through years of experience implementing contact center and self-service applications. Pointel can design and develop solutions that will meet and exceed our client’s voice application needs. With several years of experience in Genesys GVP(Genesys Voice Platform) implementation and integration, Pointel can provide an integrated voice...
(read more)
 



View more from Call Assist

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Elevating your inbound customer service game in GeelongMarch 26, 2024
Empowering diverse industries with Call Assist’s inbound call centre services in GeelongFebruary 15, 2024
Elevate business efficiency with outsourced call centre services in GeelongJanuary 24, 2024
Harness the power of virtual office services in Geelong for not-for-profitDecember 12, 2023
Phone answering services in Geelong for dental practicesNovember 24, 2023
Ensure your community interaction line is managed by an Australian-based call centreOctober 26, 2023
Choose Local, Choose Quality: Why Your Business Needs Call Assist’s Inbound Call Centre in GeelongSeptember 27, 2023
Enhance your business with Call Assist’s trusted Geelong call centreAugust 3, 2023
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Understanding the benefits of virtual office services in GeelongJanuary 29, 2023

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