Our team of trained professionals is here to provide top-notch support for small businesses, marketing companies, and Government departments. We understand the unique needs and challenges of dealing with Government agencies, and we are dedicated to making the process as seamless and stress-free as possible.
Call Assist’s experienced team can provide tailored customer service solutions to best fit your needs. Our team of experts are well-trained in providing holistic support and through our Government call centre services we can provide your Government department with expertise in all areas, such as customer service, technical support, and general enquires. Call Assist understands the unique needs of Governments and can deliver customised solutions to ensure that your customer service needs are seamlessly met.
One of the key benefits of choosing Call Assist is our focus on customer satisfaction. We know that time is valuable, and we strive to answer calls quickly and efficiently. Our team is available 24/7 to provide the support you need, when you need it. In addition to our commitment to excellent customer service, we also offer a range of services designed to help Government organisations streamline their operations. From handling large volumes of calls to providing in-depth support for specific departments, we have the expertise and resources to handle any task.
Another advantage of working with Call Assist is our advanced technology. We use the latest tools and techniques to ensure that your calls are routed to the right person quickly and accurately. This means that you can expect faster response times and more efficient resolution.
In today’s fast-paced world, it’s important to have a call centre service you can count on. With Call Assist, you can trust that your Government department will receive the support it needs to succeed.
If you would like to know more about our Government call centre services, please contact us today.
Publish Date: December 14, 2022
CrankWheel Screen Sharing
CrankWheel is an easy and simple screen sharing solution, made for the needs of salespeople and customer service agents.
CrankWheel complements voice calls by adding visuals to ongoing calls. There is no need to get the customer off the phone, onto another platform.
Agents share their screens by directing clients to a link that can be sent via SMS, email or simply spelled out.
The client can enter on any device, mobile, desktop or tablet and enters the session instantly. There is no registration or download required by the client.
- Screen sharing
- Agents can hand control over to the client
- Warm lead capture widget that alerts the sales team instantly of an intere...
We help you automate your QA program using artificial intelligence. Why just listen to 6 calls when you can listen to 100% of your calls that too without adding any additional resources.
We empower QAs to get to the right calls, find coaching and training opportunities and improve overall Customer experience.
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