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Phone answering services in Geelong for dental practices - Call Assist - ContactCenterWorld.com Blog

Phone answering services in Geelong for dental practices

For any dental practice, maintaining a consistent and professional line of communication with patients is crucial. This is where phone answering services in Geelong, like those offered by Call Assist, become indispensable, especially when the practice is away for conferences or other events.

A virtual office for your dental practice

Imagine you’re at a dental convention, and your practice is technically ‘closed’. With Call Assist’s phone answering services in Geelong, your patients can still call and feel like they’re being taken care of. This service functions as a virtual office, ensuring that no call goes unanswered and every appointment opportunity is captured.

Personalised and professional service

The Call Assist team is trained to handle calls in a manner that reflects the professionalism of your dental practice. We can schedule appointments, provide information, and even handle emergencies by directing patients appropriately. This level of service ensures that your patients always feel valued and cared for, even in your absence.

Understanding Geelong’s community

Call Assist, being based in Geelong, has an inherent understanding of the local community. This local expertise means they can connect better with your patients, offering a more personalised service.

Consider a scenario where a patient needs an urgent appointment due to a dental emergency. They call your practice, and even though you’re away, our team efficiently schedules an emergency appointment with your on-call staff. This quick and efficient response not only solves the patient’s immediate problem but also builds their trust and loyalty towards your practice.

In today’s fast-paced world, having a reliable phone answering service is not just an add-on; it’s a necessity for maintaining and growing a dental practice in Geelong. Call Assist offers a seamless, professional, and localised service that ensures your patients are always heard and cared for, even when you’re not physically present.

So, if you’re a dental practice in Geelong looking for a phone answering service that offers peace of mind and professional reliability, Call Assist is your go-to solution. Contact us today to ensure your patients are always in good hands, no matter where you are.

Source: https://www.callassist.com.au/2023/11/phone-answering-services-in-geelong-for-dental-practices/

Publish Date: November 24, 2023


2024 Buyers Guide Telecoms

 
1.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

2.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.

3.) 
Scopserv Integrated Services

ScopTEL IP PBX
The ScopTel IP PBX solution is a distributed software application
that can be installed on both virtual and physical servers, thus
offering a multitude of architectural designs from premise-based
servers to a centralized data center (DC) hosted WAN
environment. The application is distributed as an ISO which
includes the customized Linux operating system

4.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
 



View more from Call Assist

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Harness the power of virtual office services in Geelong for not-for-profitDecember 12, 2023
Phone answering services in Geelong for dental practicesNovember 24, 2023
Ensure your community interaction line is managed by an Australian-based call centreOctober 26, 2023
Choose Local, Choose Quality: Why Your Business Needs Call Assist’s Inbound Call Centre in GeelongSeptember 27, 2023
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