When it comes to virtual administration services, there is no team better than Call Assist. We provide valuable assistance to a wide variety of businesses across Australia and even internationally with their administration needs.
Our team of staff are qualified, but more than that, we are passionate about quality customer service and providing experiences to your client base that they will remember.
Call Assist’s virtual administration services can take over many duties such as letter writing, invoicing, quoting, internal and external correspondence, research, developing organisation policies and procedures, data entry, minutes and transcription, mailing, and much more.
Essentially, we take away the time consuming parts of your business so that you can focus on what really matters, the big picture. Our experience provides us with knowledge across a variety of industries, including marketing and advertising, sales, information technology and manufacturing, just to name a few.
Under the umbrella of virtual administration services is our experienced business admin and secretarial services. We are able to manage the paperwork and telephone duties of your business, and keep things running smoothly.
To learn more about our highly professional and trusted virtual administration services available to a wide range of different businesses, please get in contact with our friendly team on (03) 5278 8288. We are happy to answer any questions you may have regarding our affordable services and look forward to hearing from you soon.
Publish Date: November 5, 2021
|2.)||Computer Data Services, LLC|
Get the benefits of an expensive, on-premise telephone system without the high price tag and annoying maintenance.
- Never miss another phone call
- No more busy signals
- Feature rich
- Answer your calls from anywhere
eGain SmartIVR is an over-the-top solution to modernize IVR systems. Businesses can offer smartphone callers an easy choice to resolve queries via digital messaging and intelligent self-service. And they can optimize the IVR experience with end-to-end analytics.
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.
Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
MightyCall's IVR that will increase your business’s efficiency at a fraction of the cost of a secretary. Your auto-attendant is designed to:
- Greet callers
- Deliver necessary information
- Forward calls to the appropriate extension
- Take human error out of the system
Provide your customers with an effortless self-service experience. Easily create menus using predefined or custom prompts and data dips and route customers to live agents when needed.
Enable your customers to make payments and access information 24/7 at their convenience. Request a quote or live demo today.
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
|8.)||Teckinfo Solutions Pvt. Ltd.|
IVR Edge is a high performance, robust and scalable ivr system that works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. Integration with any 3rd party database, be it for banking, telecom, insurance, travel, payment gateway etc can be handled with ease. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1’s per setup with voice recording and CDR functionality. Integration with leading text to speech (TTS) and speech recognition ASR engines add to the flexibility and functionality.
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