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Leading virtual administration services - Call Assist - ContactCenterWorld.com Blog

Leading virtual administration services

When it comes to virtual administration services, there is no team better than Call Assist. We provide valuable assistance to a wide variety of businesses across Australia and even internationally with their administration needs.

Our team of staff  are qualified, but more than that, we are passionate about quality customer service and providing experiences to your client base that they will remember.

Call Assist’s virtual administration services can take over many duties such as letter writing, invoicing, quoting, internal and external correspondence, research, developing organisation policies and procedures, data entry, minutes and transcription, mailing, and much more.

Essentially, we take away the time consuming parts of your business so that you can focus on what really matters, the big picture. Our experience provides us with knowledge across a variety of industries, including marketing and advertising, sales, information technology and manufacturing, just to name a few.

Under the umbrella of virtual administration services is our experienced business admin and secretarial services. We are able to manage the paperwork and telephone duties of your business, and keep things running smoothly.

To learn more about our highly professional and trusted virtual administration services available to a wide range of different businesses, please get in contact with our friendly team on (03) 5278 8288. We are happy to answer any questions you may have regarding our affordable services and look forward to hearing from you soon.

Source: https://www.callassist.com.au/2021/11/leading-virtual-administration-services/

Publish Date: November 5, 2021


2024 Buyers Guide Telecoms

 
1.) 
Cloudonix

Cloudonix’s smart voice calls enable frictionless experiences that drive better customer care and faster sales by merging voice and data into a complete service context. Cloudonix add Cloud capabilities to your existing on premise Call Center enabling your agents to work from anywhere in the world. Security, Privacy and more – rapidly deployed and cost effective without replacing your existing systems or retraining your team.

2.) 
PRILINK

Demarc Network Traffic Monitor
A lightweight Network Traffic Monitor that privides real-time traffic alerts and tracks all IP and SIP endpoints at Demarc. It analyzes mirrored SIP Trunk and Internet traffic in real-time and compiles Network Traffic Analytics (NTA) for all endpoints giving daily network traffic telemetry, most active endpoint summary, endpoint search table and more.

3.) 
Televergence

Long Distance and Toll Free Specialists for Contact Centers
Televergence is a facilities based US Nationwide High volume/High Capacity Inbound and Outbound VoIP Carrier for Contact Centers. We specialize in termination (outbound) and origination (toll free and local DID) for the contact center. We have a technical staff that is up to date on the majority of platforms in use today, including asterisk and Vicci dial, as well as many of the currently in use software platforms.
Contact Centers generally see cost reduction and containment when using Televergence as their contact center telecom carrier. Televergence is the only active US VoIP carrier certified by the Women's Business Enterprise National Council (WBENC), which enables our services to qualify for meeting corporations Supplier Diversity Needs.
 



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Enhance your business with Call Assist’s trusted Geelong call centreAugust 3, 2023
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