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Virtual Sales Administration Services for Australian businesses - Call Assist - ContactCenterWorld.com Blog

Virtual Sales Administration Services for Australian businesses

When it comes to being efficient and successful in the modern world, businesses cannot simply rely on their in-house team alone to get the job done. Global digitisation and the recent outbreak of COVID are pushing for companies to grow and adapt, generating a significant need for virtual teams across the world. Call Assist, based in Geelong Australia, are one step ahead, having offered virtual sales administration services to clients for over 20 years.

Whether your company is located close by, or across the other side of the world, we can help your business grow and become a better fit for the everchanging digital world. Some of the virtual sales administration tasks we can do to assist your business include:

  • Invoicing
  • Inbound and outbound calls
  • Customer relationship management
  • Processing sales orders via phone and email
  • Compiling monthly sale reports (spreadsheets/graphs) and maintaining sales records
  • Product and industry research
  • Developing sales documents and materials
  • Quoting and mailouts
  • Customer service
  • Check data accuracy across all sales and orders
  • Reach sales target set by client and meet deadlines

Our team are highly trained in sales, customer service, and have solid knowledge across a wide range of industries – ranging from finance and marketing, to fitness and beauty. With each new client, Call Assist develop a detailed guidebook that directs how we manage your sales admin, in order to ensure we not only meet your sales targets, but exceed them.

For more information on our professional virtual sales administration services available to companies of various sizes, types and industries across Australia and worldwide, please contact our team directly on (03) 5278 8288 today. We look forward to your call.

Source: https://www.callassist.com.au/2020/12/virtual-sales-administration-services-for-australian-businesses/

Publish Date: December 15, 2020 5:00 AM


2021 Buyers Guide Automation

 
1.) 
Agara

Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.

Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.
PH: +1 (512) 333 4634

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Consilium UniCloud™
UniCloud™ is an intuitive platform that allows Enterprises to deploy and manage their Unified Communication (UC) and Contact Center (CC) services with ease and entire provisioning can be completed in seconds using this comprehensive tool supporting digital transformation. The latest release 7.0 of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both Cloud and On-Premise deployment models.
With its single-pane-of-glass views and quick provisioning tool, UniCloud™ is instrumental in reducing the time to provision an entire multi-cluster Cisco collaboration platform, including contact centers (C...
(read more)
PH: (+61) 406 501 368

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OpsTel Services

SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
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*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)
PH: 1+480-435-9390
 



View more from Call Assist

Recent Blog Posts:
Virtual Sales Administration Services for Australian businessesDecember 15, 2020 5:00 AM
Why Should Your Business Use Help Desk Services?November 12, 2020 5:00 AM
Inbound Call Centre Services Supporting Australian BusinessesOctober 20, 2020 5:00 AM
3 Reasons To Outsource An Efficient Call Centre For Your Geelong BusinessSeptember 22, 2020 5:00 AM
Benefits of using a local call centre in GeelongAugust 6, 2020 5:00 AM
How our local call centre helps Geelong businessesMay 20, 2020 5:00 AM
The inbound call centre assisting Geelong businesses to prevent admin overloadMarch 31, 2020 5:00 AM
Five benefits of a virtual assistant for Geelong businessesNovember 19, 2019 5:00 AM
Inbound customer service specialists for Geelong businessesSeptember 22, 2019 5:00 AM
Geelong’s premier inbound customer service provider making life easier for allied health professionalsJune 28, 2019 5:00 AM

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