Our Geelong call centre a great local choice - Call Assist - ContactCenterWorld.com Blog
If your business is on the hunt for quality call centre services, there’s a leading local contender that stacks up admirably with overseas options.
At Call Assist, an inbound-outbound call centre in Geelong, our experienced employees provide quality front-line services for the clients they represent, helping to grow their businesses and their customer base.
While some businesses believe they’ll reduce costs by looking overseas the shift offshore might come at a price. Customers often prefer the familiar. They want good communicators, clear English and people who are based here, in this country. It’s that link of language, that knowledge of current events and a sense of comfort, and it’s a valuable asset for local businesses to capitalise on.
If customers have a bad experience with an overseas call centre, they’re gone. And so is their business – sometimes permanently. Suddenly, instead of cutting costs by heading offshore, you may be cutting customers through dissatisfaction.
There are many reasons to look locally when it comes to call centres. Easy access to professionally trained staff and comprehensive services, coupled with a commitment to excellence, makes Geelong-based Call Assist a popular choice.
Call Assist is the perfect vehicle for businesses that are rapidly growing or need extra staff during peak periods. With us in your corner, there’s no need to hire temporary staff, saving you recruitment time, office space and organisational headaches. Instead, rely on our team in areas including telemarketing, help desk, appointment setting, secretarial services, business administration and virtual administration.
For businesses looking to outsource work to a call centre, Call Assist is a great option. We’re the call centre Geelong clients and those further afield rely on for quality business solutions. Please contact us for more information.
Publish Date: February 28, 2017 5:00 AM
|All Suppliers||Get Listed|
(VIEW OUR PAGE)
CTI Software is the creator of custom application called Davos, which complements the telephone client solutions with intelligent features such as automated call attendant, call recording and archivin...
(VIEW OUR PAGE)
Advanced AI technology and Natural Language Processing delivered to clients in the Cloud that harnesses both voice and digital conversations. The focus is on building an environment where intelligent ...
|PREMIUMFuture Gen International Pte Ltd|
(VIEW OUR PAGE)
Outsourcing provider of English Call Centre services, Audio Transcriptions, Big Data ETL (Extract, Transform, Load) , Big Data Visualization, Big Data Predictive Model Generation
View more from Call Assist
Recent Blog Posts:
|Geelong’s premier inbound customer service provider making life easier for allied health professionals||June 28, 2019 5:00 AM|
|Ease pressure on your Geelong business with our virtual office service||May 30, 2019 5:00 AM|
|Inbound customer service can boost your business||March 31, 2019 5:00 AM|
|Geelong market research agency helping clients understand their customers||February 27, 2019 5:00 AM|
|Retain clients through customer service follow-ups||January 31, 2019 5:00 AM|
|Make your Geelong business more effective with our business surveys||September 23, 2018 5:00 AM|
|Inbound customer service specialists for allied health professionals||June 30, 2018 5:00 AM|
|The benefits of Geelong inbound customer service||March 8, 2018 5:00 AM|
|Your experienced telemarketing team in Geelong||February 28, 2018 5:00 AM|
|Our Geelong call centre supports businesses over the festive break||December 22, 2017 5:00 AM|