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Virtual Sales Administration Services for Australian businesses - Call Assist - ContactCenterWorld.com Blog

Virtual Sales Administration Services for Australian businesses

When it comes to being efficient and successful in the modern world, businesses cannot simply rely on their in-house team alone to get the job done. Global digitisation and the recent outbreak of COVID are pushing for companies to grow and adapt, generating a significant need for virtual teams across the world. Call Assist, based in Geelong Australia, are one step ahead, having offered virtual sales administration services to clients for over 20 years.

Whether your company is located close by, or across the other side of the world, we can help your business grow and become a better fit for the everchanging digital world. Some of the virtual sales administration tasks we can do to assist your business include:

  • Invoicing
  • Inbound and outbound calls
  • Customer relationship management
  • Processing sales orders via phone and email
  • Compiling monthly sale reports (spreadsheets/graphs) and maintaining sales records
  • Product and industry research
  • Developing sales documents and materials
  • Quoting and mailouts
  • Customer service
  • Check data accuracy across all sales and orders
  • Reach sales target set by client and meet deadlines

Our team are highly trained in sales, customer service, and have solid knowledge across a wide range of industries – ranging from finance and marketing, to fitness and beauty. With each new client, Call Assist develop a detailed guidebook that directs how we manage your sales admin, in order to ensure we not only meet your sales targets, but exceed them.

For more information on our professional virtual sales administration services available to companies of various sizes, types and industries across Australia and worldwide, please contact our team directly on (03) 5278 8288 today. We look forward to your call.

Source: https://www.callassist.com.au/2020/12/virtual-sales-administration-services-for-australian-businesses/

Publish Date: December 15, 2020 5:00 AM


2021 Buyers Guide Business Continuity

 
1.) 
Eckoh

CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.

2.) 
OpsTel Services

SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)

3.) 
Vads

VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.

4.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
Adapting to the new normal contact center industry has to be ready for work from anywhere agents to maintain business continuity. Even when working from remote locations, the work from home agents or remote agents need to be monitored for smooth customer service operations or effective tele sales.

InterDialog UCCS with its work from home agent ready call center software helps you to have complete control over your contact center operations. Agents can log in from any where , home, office or any other place where they are through their mobile phone or desktop , or even through our ID mobile app . With centralized recording & reporting , you gain visibility of all contact center metrics , and you can manage your center the same way as you were doing when working from office.
 



View more from Call Assist

Recent Blog Posts:
Why Call Assist is the leading call centre for Geelong clientsSeptember 21, 2021 5:00 AM
The value of effective telemarketing servicesJuly 27, 2021 5:00 AM
What can help desk services offer your business?May 29, 2021 5:00 AM
Why your business should outsource effective call centre salesFebruary 18, 2021 5:00 AM
Virtual Sales Administration Services for Australian businessesDecember 15, 2020 5:00 AM
Why Should Your Business Use Help Desk Services?November 12, 2020 5:00 AM
Inbound Call Centre Services Supporting Australian BusinessesOctober 20, 2020 5:00 AM
3 Reasons To Outsource An Efficient Call Centre For Your Geelong BusinessSeptember 22, 2020 5:00 AM
Benefits of using a local call centre in GeelongAugust 6, 2020 5:00 AM
How our local call centre helps Geelong businessesMay 20, 2020 5:00 AM

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