CallTower Expands Its International Presence - CallTower - ContactCenterWorld.com Blog
Salt Lake City, UT. – December 19, 2013 – CallTower, the leading provider of cloud-based enterprise-class unified communications solutions, today announced the expansion of its network services in two countries, Australia and China. This global market extension is in combination with their strategic partners OneStream & GTT, leading global IP telecommunication network service providers.
In addition to providing network services internationally, CallTower’s enterprise-class unified communications suite is also available. Companies can connect seamlessly between offices and with their customers, both US-based and internationally, through voice, hosted email, conferencing and contact center solutions.
“We are excited about the incredible opportunity afforded through our expanding international reach.” said Greg Reynolds, CallTower Vice President of Technology. “CallTower continues to develop a diverse service offering by expanding our network services. Few other providers in our space can now provide our reach and breadth of service offerings both domestically or internationally”.
CallTower recently expanded their international reach in alignment with the specific needs of LesConcierges who is now able to utilize integrated voice and call center services with crystal clear connectivity. CallTower currently has network and voice services implemented in countries including China and Australia, with plans to expand into United Kingdom, Poland, Brazil and Hong Kong in 2014.
“We are thrilled to see CallTower continuing to expand their international presence,” said Matt Clemenson, Chief Technology Officer, LesConcierges. “For LesConcierges, having a telephony services partner that is truly global is essential to providing seamless service to our VIP clients. CallTower provides service that decreases our cost and time to scale, and increases our geographic resiliency, with outstanding support.”
In addition to utilizing CallTower’s international network services, LesConcierges is also leveraging CallTower’s Cisco Unified Communications encrypted voice services, external exchange integration and LiveOps Call Center to provide localized services for their growing customer base.
CallTower is the leading provider of cloud-based enterprise-class unified communications solutions for growing organizations worldwide. We enhance our clients’ strategic and business operational capabilities by integrating business phone service, mobile applications, email hosting, unified messaging, instant messaging, audio, web and video conferencing, collaboration tools, contact center, cloud services and global networks into one reliable platform.
LesConcierges is the world’s premier provider of global concierge services and solutions. They represent and enhance your brand to generate loyalty from your most valued employees and most treasured customers. More than just a service provider, LesConcierges is a strategic partner that works with you to develop unique approaches and programs that deliver value and best suit your business needs.
Publish Date: January 24, 2014 5:00 AM
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