DMACCCouncil-Compliance RegulationHubUpdate-November2018-ilovepdf-compressed
A summary of everything that’s happening in the world of regulation and compliance for UK contact centres - enforcement, fines, guidance, consultations and rumours from the ICO, Ofcom, the PSA, central government, PCI Security Standards Council, the Fundraising Regulator, the Direct Marketing Association and more…
Publish Date: November 19, 2018 |
April’s Regulation & Compliance Update from the DMA’s Contact Centre Council | April 17, 2019 |
March’s Regulation & Compliance Update from the DMA’s Contact Centre Council | March 20, 2019 |
What’s happening to the UK’s ‘Middle Tier’ Outsourced Contact Centres? | February 18, 2019 |
January’s Regulation Hub Update from the DMA’s Contact Centre Council | January 28, 2019 |
Could the 22% of CX Professional Leaders please stand up? | January 11, 2019 |
December’s Regulation Hub Update for the DMA’s Contact Centre Council | December 19, 2018 |
November’s Regulation Hub Update for the DMA’s Contact Centre Council | November 19, 2018 |
GDPR: So, nobody died, but… | May 25, 2018 |
Will the GDPR make me a millionaire? | May 18, 2018 |
GDPR week #22 - It’s for life, not just 25th May | May 11, 2018 |
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