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Cognizant Wins JDA’s Co-Innovation Partner of the Year Award for 2016 - Cognizant Technology Solutions - ContactCenterWorld.com Blog

Cognizant Wins JDA’s Co-Innovation Partner of the Year Award for 2016

Cognizant was honored with JDA’s 2016 Co-Innovation Partner of the Year Award for North America at the JDA FOCUS 2016 conference in recognition of Cognizant’s innovative solutions and platforms around space management and omnichannel retail.

JDA Software Group, Inc. is a leading provider of end-to-end, integrated retail, omnichannel and supply chain planning and execution solutions for more than 4,000 customers worldwide.

The Partner Leadership Awards recognize the exceptional success achieved by JDA partners in 2015 in working collaboratively to deliver valuable benefits to joint customers in order to help them drive their businesses forward. 

“Today, we honor our partners that rise to the top in delivering greater returns to our customers,” said Greg O’Sullivan, Group Vice President, Global Alliances and Channels at JDA Software. “They not only support our customers’ supply chain technology requirements with decades-rich hands-on expertise with JDA solutions, but collaboratively work with us to ensure our customers get the most value out of their solution, as quickly as possible, driving profitability and results that impact their bottom line.”

Source: http://news.cognizant.com/jda-partner-award-may3-2016

Publish Date: May 3, 2016 5:00 AM


2021 Buyers Guide Business Continuity

 
1.) 
Eckoh

CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.
PH: 01442 458300

2.) 
OpsTel Services

SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)
PH: 1+480-435-9390

3.) 
Vads

VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.
PH: 0217991445

4.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
Adapting to the new normal contact center industry has to be ready for work from anywhere agents to maintain business continuity. Even when working from remote locations, the work from home agents or remote agents need to be monitored for smooth customer service operations or effective tele sales.

InterDialog UCCS with its work from home agent ready call center software helps you to have complete control over your contact center operations. Agents can log in from any where , home, office or any other place where they are through their mobile phone or desktop , or even through our ID mobile app . With centralized recording & reporting , you gain visibility of all contact center metrics , and you can manage your center the same way as you were doing when working from office.
 



View more from Cognizant Technology Solutions

Recent Blog Posts:
IT Sideways, Malaysia: Senior Director at Cognizant’s Center for the Future of Work Says Businesses Cannot Think ‘Outside the Box’ Without Strong Digital Leadership RolesMay 30, 2016 5:00 AM
Enterprise Innovation, Hong Kong: Senior Director at Cognizant’s Center for the Future of Work Says Consumer Trust is a Brand-Level Risk or Opportunity That Belongs in the C-SuiteMay 30, 2016 5:00 AM
Rust Report, Australia: Cognizant Study Reveals That Digital Start-Ups are Increasingly Winning the Consumer Trust BattleMay 30, 2016 5:00 AM
Cognizant Wins JDA’s Co-Innovation Partner of the Year Award for 2016May 3, 2016 5:00 AM
Cognizant Expands its Footprint in Malaysia with a New Delivery Centre in Kuala LumpurApril 28, 2016 5:00 AM
Box and Cognizant Join Forces to Power Digital TransformationApril 21, 2016 5:00 AM
Kony and Cognizant Join Forces to Drive New Class of Mobile Enterprise SolutionsApril 19, 2016 5:00 AM
Mint Asia: Cognizant’s Vice President and APAC Head Says Technology is Becoming the Lifeblood of BusinessApril 18, 2016 5:00 AM
The Hindu: Cognizant President Says Automation is More Evolution Than RevolutionApril 18, 2016 5:00 AM
CIO.com: Cognizant’s Senior Vice President of Products and Resources Consulting Says Retailers Need to Create a Learning Innovation EnvironmentApril 13, 2016 5:00 AM

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