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TrainingIndustry.com: Cognizant Named Among the 2016 Top 20 Training Outsourcing Companies - Cognizant Technology Solutions - ContactCenterWorld.com Blog

TrainingIndustry.com: Cognizant Named Among the 2016 Top 20 Training Outsourcing Companies

For the fourth year in a row, Cognizant has been named among the Top 20 Training Outsourcing Companies in the world by TrainingIndustry.com, a leading global learning analyst. TrainingIndustry.com continuously reviews companies that provide training business process outsourcing (BPO) services and conducts an annual assessment to determine suppliers’ experience and capabilities.

The Top 20 list recognizes the leading training outsourcing companies for their high quality services and comprehensive capabilities. Selection to the Top 20 list was based on industry visibility, innovation and impact, capability to deliver multiple types of training services, company size and growth potential, strength of clients, and geographic reach.

“The Top 20 Training Outsourcing companies lead our industry’s innovation in many ways,” said Ken Taylor, President, Training Industry, Inc. “We frequently see these companies steering the conversation on where learning and development can and should go.  They tend to use learning technologies to drive truly complete solutions, specifically aligned to business goals and objectives.”

“The Top 20 Training Outsourcing Companies list is frequently used as a resource to help you select partners who can provide a comprehensive service suite to support your organization’s most strategic learning initiatives,” said Doug Harward, CEO, Training Industry, Inc. “These companies represent the leaders in our industry, and are well-equipped to provide your organization with the tools and guidance necessary to meet a broad range of learning services.”

Cognizant’s Learning and Content Practice—one of the largest integrated teams within its Digital Engagement Practice (DEP)—has been providing end-to-end learning and content solutions for over a decade to a broad range of customers worldwide. Cognizant’s learning and content services include managed learning services, learning content and technology consulting, learning modernization, learning technology transformation, learning content development, digital asset production, learning technology selection and implementation, learning analytics, learning administration, gamification, mobile enablement, learning technology support and maintenance, documentation management and digital content.

Source: http://news.cognizant.com/trainingindustry-mar31-2016

Publish Date: March 31, 2016 5:00 AM


2021 Buyers Guide Automated Call Distributors

 
1.) 
Call Center Studio

Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.

2.) 
Teckinfo Solutions Pvt. Ltd.

InterDialog UCCS
InterDialog UCCS inbound call center software caters to all incoming customer requests. These incoming requests can come through any channel of customer’s choice e.g. voice, video, email, chat, WhatsApp, facebook etc.. company page or from an integrated website chat. Using InterDailog UCCS call centers can respond to inquiries of the customers and they can also register the complaints of customer as a customer support desk.

3.) 
voiptime

Voiptime Contact Center
Our contact center solution allows processing the high volume of client requests from different channels (voice, webchat, email, web callbacks), running massive outbound dialing campaigns, and makes all call center operations visible for management. Voiptime Cloud Contact Center is a professional calling solution for outbound and inbound calls. It’s a plug-and-play software that immediately increases the productivity of your call center department. With the help of our solution you are able to:
- Automate lead prospecting and have 4x more live conversations daily;
- Increase the agent occupancy up to 80-90% with the help of the fastest Predictive dialer;
- Smooth out the peaks of calls by...
(read more)
 



View more from Cognizant Technology Solutions

Recent Blog Posts:
IT Sideways, Malaysia: Senior Director at Cognizant’s Center for the Future of Work Says Businesses Cannot Think ‘Outside the Box’ Without Strong Digital Leadership RolesMay 30, 2016 5:00 AM
Enterprise Innovation, Hong Kong: Senior Director at Cognizant’s Center for the Future of Work Says Consumer Trust is a Brand-Level Risk or Opportunity That Belongs in the C-SuiteMay 30, 2016 5:00 AM
Rust Report, Australia: Cognizant Study Reveals That Digital Start-Ups are Increasingly Winning the Consumer Trust BattleMay 30, 2016 5:00 AM
Cognizant Wins JDA’s Co-Innovation Partner of the Year Award for 2016May 3, 2016 5:00 AM
Cognizant Expands its Footprint in Malaysia with a New Delivery Centre in Kuala LumpurApril 28, 2016 5:00 AM
Box and Cognizant Join Forces to Power Digital TransformationApril 21, 2016 5:00 AM
Kony and Cognizant Join Forces to Drive New Class of Mobile Enterprise SolutionsApril 19, 2016 5:00 AM
Mint Asia: Cognizant’s Vice President and APAC Head Says Technology is Becoming the Lifeblood of BusinessApril 18, 2016 5:00 AM
The Hindu: Cognizant President Says Automation is More Evolution Than RevolutionApril 18, 2016 5:00 AM
CIO.com: Cognizant’s Senior Vice President of Products and Resources Consulting Says Retailers Need to Create a Learning Innovation EnvironmentApril 13, 2016 5:00 AM

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