Calls to these states on restricted dates could result in a State violation:
Publish Date: December 14, 2017 5:00 AM
Eastwind sells Oracle, Ribbon, and Dialogic SBC and routing solutions for both premise-based and cloud-based deployments along with Microsoft Teams integration. Eastwind offers managed service offerings and complete 7x24 support.
|2.)||Lieber & Associates|
Call Routing and Contact Center Optimization
L&A provides consulting services to optimize contact centers, including call routing, skills-based routing, and multi-location routing. The firm's senior consultants have several decades of experience each in this area and work with all vendors' systems. L&A's president pioneered skills-based routing.
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
|January 2018 Holiday Call Restrictions||December 14, 2017 5:00 AM|
|December 2017 Holiday Call Restrictions||November 16, 2017 5:00 AM|
|November 2017 Holiday Call Restrictions||October 17, 2017 5:00 AM|
|7 Keys to Avoid TCPA & DNC Lawsuits||October 16, 2017 5:00 AM|
|FTC Updates Senate on Efforts to Combat Robocalls||October 5, 2017 5:00 AM|
|7 Point FCC Strategy to Defeat Illegal Robocalls||September 25, 2017 5:00 AM|
|October 2017 Holiday Call Restrictions||September 22, 2017 5:00 AM|
|Reassigned Phone Numbers: The “One Call” Rule Solution||September 18, 2017 5:00 AM|
|12 States That Still Manage “Do Not Call” Lists in 2017||August 21, 2017 5:00 AM|
|DNC Registry Access Fee Rises for Telemarketers in 2018||August 15, 2017 5:00 AM|