Calls to these states on restricted dates could result in a State violation:
Observed Nov. 10
Observed Nov. 13
- Rhode island
- Canada (Alberta, Edward Island, Labrador, Newfoundland, Saskatchewan, and Yukon)
- Rhode Island
Publish Date: October 17, 2017 5:00 AM
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.
CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.
This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.
PH: 01442 458300
SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.
|January 2018 Holiday Call Restrictions||December 14, 2017 5:00 AM|
|December 2017 Holiday Call Restrictions||November 16, 2017 5:00 AM|
|November 2017 Holiday Call Restrictions||October 17, 2017 5:00 AM|
|7 Keys to Avoid TCPA & DNC Lawsuits||October 16, 2017 5:00 AM|
|FTC Updates Senate on Efforts to Combat Robocalls||October 5, 2017 5:00 AM|
|7 Point FCC Strategy to Defeat Illegal Robocalls||September 25, 2017 5:00 AM|
|October 2017 Holiday Call Restrictions||September 22, 2017 5:00 AM|
|Reassigned Phone Numbers: The “One Call” Rule Solution||September 18, 2017 5:00 AM|
|12 States That Still Manage “Do Not Call” Lists in 2017||August 21, 2017 5:00 AM|
|DNC Registry Access Fee Rises for Telemarketers in 2018||August 15, 2017 5:00 AM|