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May 2017 Holiday Call Restrictions - Contact Center Compliance - ContactCenterWorld.com Blog

May 2017 Holiday Call Restrictions

Calls to these states on restricted dates could result in a State violation: 

May 4th: Rhode Island Independence Day

- Rhode Island

....NOTE - content continues below this message

INVITATION

We invite you and your colleagues to join us online as we take the highest rated industry conference online - join us and the elite in the industry at the NEXT GENERATION Contact Center & Customer Engagement Best Practices Conferences!

>>>>> FIND OUT MORE: HERE


....CONTENT CONTINUED BELOW

May 22nd: National Patriots Day

- Canada (Quebec only)

May 22nd: Victoria Day

- Canada (All provinces except New Brunswick and Nova Scotia)

May 29th: Memorial Day

- Alabama
- Louisiana
- Mississippi
- Rhode Island
- Utah
 

Source: http://dnc.com/May-2017-Holiday-Call-Restrictions

Publish Date: April 25, 2017 5:00 AM


2020 Buyers Guide Translation Services

 
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OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.

We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.

Features include:

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Tru29 Outsource Solutions Inc.

Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.

Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
 



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FTC Updates Senate on Efforts to Combat RobocallsOctober 5, 2017 5:00 AM
7 Point FCC Strategy to Defeat Illegal RobocallsSeptember 25, 2017 5:00 AM
October 2017 Holiday Call RestrictionsSeptember 22, 2017 5:00 AM
Reassigned Phone Numbers: The “One Call” Rule SolutionSeptember 18, 2017 5:00 AM
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Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

Attending the EXPO is FREE to any member of our association and you can me... Read More...
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