Boosting growth in a small business usually requires a significant investment. But in order to truly grow your business in a scalable manner, you must find ways to increase your output or efficiency without in turn increasing your costs and overhead. In fact, that’s the main difference between growth and scaling - the amount of investment required to create growth.
Boosting growth with a virtual receptionist has become a popular and efficient option for business owners because virtual reception services are much more cost-effective than traditional receptionist salaries and have a major hand in promoting business growth.
If you find a virtual receptionist provider with the right features, you can begin to make your intake process more efficient, collect more leads, win more loyal customers, streamline your appointments, and take back the time you would’ve spent answering the phone each day. More information on boosting growth with a virtual receptionist can be found below.
A quality virtual receptionist provider will help you improve your intake process. A virtual receptionist can handle your intake by getting the client’s information as you request and adding them to a spreadsheet or tracker for your convenience. This is a more organized approach that can save you time and prevent you from missing out on lucrative prospects!
You’ll collect more leads in general when you rely on a virtual receptionist to answer the phone. Ensuring that no calls go to voicemail means more leads are able to reach you in a timely manner - and that means more clients for you. Collect more leads by allowing a virtual receptionist to answer the calls you can’t get to and taking down pertinent information.
Having a reliable virtual receptionist answering your phone will also help build customer loyalty. When a customer knows a friendly, live person always answers the phone when they call your company, it improves your reputation with customers and makes them more likely to seek you out again in the future. Our receptionists often build connections with clients and callers they regularly speak to, and this goes a long way in creating those valuable loyal customer relationships!
A virtual receptionist can help you streamline your calendar, another method of boosting growth. If your appointments and meetings are scheduled poorly (or not at all), you’ve likely already begun to experience the negative effects. Having an organized planner or calendar will help you find extra time throughout the day that can be used productively. It will also ensure you don’t miss appointments or schedule meetings on the wrong day. Appointment scheduling and calendar management are offered free with any Conversational virtual receptionist plan.
(P.S. There’s a button to start a free 30 day trial with our virtual receptionists below!)
Boosting growth with a virtual receptionist is simple, cost-effective, and so beneficial for small businesses. Click the button below to start a free 30 day trial with our virtual receptionists - includes call answering, warm transfers, a local phone number, message taking and delivery, and voicemail boxes!
Publish Date: May 22, 2017 5:00 AM
Agara is an autonomous virtual voice agent powered by Real-time Voice AI. It is designed to have intelligent conversations with your customers, vendors, and partners without any assistance from human agents. It can handle a wide variety of calls including inbound customer care calls, outbound lead generation calls, appointment scheduling calls, and overdue payment recovery calls.
Agara is available for several industries including banking, insurance, retail, e-commerce, airlines, and telecom. Powered by advanced Real-time Voice AI that understands speech in real-time, automatically determines the right process to follow and guides the caller along in the process with natural conversation.
EVA Voice Biometrics
Powered by Auraya's patented ArmorVox engine, EVA is a voice biometric extension that provides secure and seamless identification & verification capabilities for Amazon Connect. EVA provides delightful customer experience by removing the friction of providing PINs, passwords or secret information in order to prove caller identity. EVA comes standard with active and passive modes and a simple yet powerful agent interface. This allows for personalised self-service and a more friendly and efficient experience when interacting with an agent.
Outdated security methods such as PINs, passwords and security questions have become insecure and unreliable. Forgetting passwords and security answers o...
UniCloud™ is an intuitive platform that allows Enterprises to deploy and manage their Unified Communication (UC) and Contact Center (CC) services with ease and entire provisioning can be completed in seconds using this comprehensive tool supporting digital transformation. The latest release 7.0 of UniCloud™ is a multi-tenant platform that transforms the delivery, management, and integration of collaboration and contact center solutions, for both Cloud and On-Premise deployment models.
With its single-pane-of-glass views and quick provisioning tool, UniCloud™ is instrumental in reducing the time to provision an entire multi-cluster Cisco collaboration platform, including contact centers (C...
Automated Language Testing
Emmersion offers automated assessments to quickly and accurately test speaking, writing, and grammar fluency in 9 languages and counting. We help contact centers improve CSAT scores by screening for top talent and retaining top performers.
SPEED & PLUS
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
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