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3 Surprising Things Virtual Assistants Can Do - Conversational - Blog

3 Surprising Things Virtual Assistants Can Do

You may know about a lot of the tasks a virtual assistant can accomplish - answering the phone, delivering messages, calendar and appointment management, etc. are all common virtual assistant features. But some of our creative clients have come up with interesting, surprising ways to use virtual assistants - these are so neat, we wanted to share them with you!

Here are 3 surprising things virtual assistants can do. Whether you’ve been working with a virtual assistant for months or have just signed up, these tips can be great inspiration as you determine what tasks you’ll need your VA to help with. Feel free to “steal” these ideas and start using your virtual assistant’s services in new and unique ways!

3 surprising things virtual assistants can do

1. Manage your personal calendar and schedule.

Many people assume a virtual assistant can only help with business or work-related events and happenings, but that’s not the case with Conversational! Our virtual assistants can help you manage both your work and personal calendar and schedule to ensure there’s no overlap and that no event or obligation is forgotten. From your daughter’s gymnastics meet on Wednesday to your shareholder meeting on Friday, your virtual assistant can help you stay on top of important dates and times so you don’t miss anything essential. You can ask you virtual assistant to:

  • Reach out to confirm plans with friends or family
  • Add new events to your calendar as you request
  • Remind you of upcoming events at a set time
  • Return RSVPs and accept invitations for you

2. Make reservations for you.

Just because a virtual assistant isn’t in the office with you doesn’t mean they can’t step fully into the assistant role! Your virtual assistant can make reservations for you easily. Just provide her with the name of the restaurant, the address, the number of guests, and the time you’d like to reserve a table for. She will call the restaurant and make the reservation on your behalf, then confirm that reservation with you and add it to your calendar.

You can also have your virtual assistant send confirmation of the reservation to the other members of the party who will be joining you.

3. Place orders and shop online for you.

If you’ve got some online shopping to do for a family member’s upcoming birthday or the office supply of Keurig is running low, you can ask your virtual assistant to take care of these orders for you. Simply provide your virtual assistant with the information for the credit card or PayPal account you’d like to use for the transaction and make a note of the item number or description you’d like ordered.

Your virtual assistant can place that order and either keep your card information on file securely for later purchases or destroy the card information immediately based on your instruction.

The things virtual assistants can do aren’t limited to answering phones and taking messages. A virtual assistant can be more like a personal assistant than many people realize! By letting your assistant take your calls, make reservations for you, handle your online shopping, and manage your personal calendar and schedule, you’ll be better organized and have more free time than ever!

Check out our virtual assistant plans here and learn more about pricing, included features, and more.


Publish Date: November 7, 2017 5:00 AM

2020 Buyers Guide Business Continuity


CallGuard Remote
A flexible way to take secure, PCI DSS compliant payments from home or remote locations. It’s quick to deploy needs no changes to processes or systems.

CallGuard Remote prevents agents from seeing, hearing or recording card details so, the agent, their screen, and any call recordings are removed from the scope of PCI DSS.

This simple approach means the customer effectively types their own payment information into the agent’s payment screen, but with the card details being shielded from the agent’s view. It’s simple, and highly effective.
PH: 01442 458300

OpsTel Services

The SPEED solution solves for service level issues while cost optimizing the environment with automation.

Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.

Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.

Speed features:

*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Perfor...
(read more)
PH: 1+480-435-9390


VADS Business Continuity Plan
VADS provides a business continuity plan by providing full outsource services and manage services. we've provided this to several clients. You can contact us for a detailed study case.
PH: 0217991445

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Recent Blog Posts:
Companies Known for the Worst Customer ServiceFebruary 23, 2018 5:00 AM
Glossary of Virtual Receptionist TermsFebruary 21, 2018 5:00 AM
Leaving a Lasting Impression with CustomersNovember 29, 2017 5:00 AM
Why You Should Stop Answering Your Business PhoneNovember 13, 2017 5:00 AM
Customer Service Phone Call vs Email: What’s Preferred?November 9, 2017 5:00 AM
3 Surprising Things Virtual Assistants Can DoNovember 7, 2017 5:00 AM
Boosting Growth with a Virtual ReceptionistMay 22, 2017 5:00 AM
How to Create Content That Answers Common QuestionsApril 26, 2017 5:00 AM
Customers Prefer a Callback to Being Put on HoldApril 24, 2017 5:00 AM
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Join professionals in the CX and contact center world at our online Expo, part of the 15th annual NEXT GENERATION Contact Center & Customer Engagement Best Practices event.

Attending the EXPO is FREE to any member of our association and you can me... Read More...

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