You may know about a lot of the tasks a virtual assistant can accomplish - answering the phone, delivering messages, calendar and appointment management, etc. are all common virtual assistant features. But some of our creative clients have come up with interesting, surprising ways to use virtual assistants - these are so neat, we wanted to share them with you!
Here are 3 surprising things virtual assistants can do. Whether you’ve been working with a virtual assistant for months or have just signed up, these tips can be great inspiration as you determine what tasks you’ll need your VA to help with. Feel free to “steal” these ideas and start using your virtual assistant’s services in new and unique ways!
Many people assume a virtual assistant can only help with business or work-related events and happenings, but that’s not the case with Conversational! Our virtual assistants can help you manage both your work and personal calendar and schedule to ensure there’s no overlap and that no event or obligation is forgotten. From your daughter’s gymnastics meet on Wednesday to your shareholder meeting on Friday, your virtual assistant can help you stay on top of important dates and times so you don’t miss anything essential. You can ask you virtual assistant to:
Just because a virtual assistant isn’t in the office with you doesn’t mean they can’t step fully into the assistant role! Your virtual assistant can make reservations for you easily. Just provide her with the name of the restaurant, the address, the number of guests, and the time you’d like to reserve a table for. She will call the restaurant and make the reservation on your behalf, then confirm that reservation with you and add it to your calendar.
You can also have your virtual assistant send confirmation of the reservation to the other members of the party who will be joining you.
If you’ve got some online shopping to do for a family member’s upcoming birthday or the office supply of Keurig is running low, you can ask your virtual assistant to take care of these orders for you. Simply provide your virtual assistant with the information for the credit card or PayPal account you’d like to use for the transaction and make a note of the item number or description you’d like ordered.
Your virtual assistant can place that order and either keep your card information on file securely for later purchases or destroy the card information immediately based on your instruction.
The things virtual assistants can do aren’t limited to answering phones and taking messages. A virtual assistant can be more like a personal assistant than many people realize! By letting your assistant take your calls, make reservations for you, handle your online shopping, and manage your personal calendar and schedule, you’ll be better organized and have more free time than ever!
Check out our virtual assistant plans here and learn more about pricing, included features, and more.
Publish Date: November 7, 2017
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
ASC Recording Insights and neo
ASC Recording Insights guarantees legally compliant recording and analysis of all communication channels in Microsoft Teams - including audio calls (internal and external calls), chat conversations and video meetings.
neo Recording, QM & Analytics address all enterprises with recording needs, especially contact centers. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action.
Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
|4.)||Lieber & Associates|
Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
MiaRec Call Recording
MiaRec's compliant, secure, and reliable Call Recording software is the foundation of our Customer & Workforce Engagement Platform.. MiaRec Call Recording seamlessly integrates with MiaRec Agent Evaluation & Scoring, Live Monitoring, Voice Analytics, Screen Capture, and Advanced Reporting to provide a comprehensive solution you can trust.
Numonix's IXCloud is one of the first fully managed compliance recording solutions for Microsoft Teams. IXCloud securely records, stores and analyzes interactions in the cloud without physical or virtual servers. As a fully managed Azure-based, Software-as-a-Service cloud interaction recording solution, IXCloud takes interaction capture into the future. It enables instant and elastic scalability to support business growth and provides the necessary tools to enhance business performance while maintaining compliance. IXCloud redefines versatility with its OpenAPI framework that enables application development. Companies and third-party developers benefit from IXCloud native capture technology, whether it be integrating with internal systems or building a third-party application.
Enterprise recording management for storage, retrieval, playback, and monitoring communications throughout your contact center.
Record screen activity and calls across agent workstations, measure and monitor quality levels across all campaigns and analyze recordings to capture first-hand customer data and requirements.
Easly access all recordings and critical information to provide improved customer experience, sales, and productivity!
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
Call recording solution fully integrate to all main pbx solutions.
|10.)||Teckinfo Solutions Pvt. Ltd.|
InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. With centralized repository of all voice logs, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.
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