Did you know that 37% of American workers worked remotely in 2015, four times greater than in 1995. According to BMO Groupe Financier, in Canada, 31% of employees working for companies with less than 50 workers do remote work. New technologies have made remote work possible. Among them, convergent IP telephony solutions enable workers and their companies to remain reachable at any moment, without compromising the quality of their collaboration. As a consequence employees benefit from better quality of life, and contribute to solutions to ecological and road traffic challenges.
The internet, a cornerstone of both remote work and voice over IP, is at the center of the tertiary sector and continues to grow with it. With a simple Internet connection, your clients can stay in touch with their nomad coworkers through the company’s phone network.
A hosted PBX solution like HERO, designed by Dialexia, simplifies the management of internal communications. At the same time, it reduces the work load associated with the assistance activities of the IT department. Indeed, HERO is a stable and evolutionary solution. This hosted PBX provides a variety of easy-to-install functionalities and saves your technicians’ time. On one hand, users notice a better productivity due to better internal calls management. On the other hand, companies notice better profitability while reducing their gateway costs. They also benefit from an efficient VoIP solution that will meet their needs throughout the growth process.
A platform like HERO is supporting remote work: remote workers can connect to the phone system of the company during a business trip or even from home, while enjoying the same high-range services as their colleagues at the office. For instance, employees using HERO can access their voicemails from their phones or from their email addresses, wherever they are. Besides, a team does not need to be at the same place to work on projects: by connecting to the Internet, your clients can access the phone network and work together - remotely.
Finally, there are many software facilitating remote work and collaboration. Indeed, interfaces designed by Dialexia like HERO or Dial-Office, can help to have a link with the company. Employees are connected to their organization with their phone extension and they are more focused on their work.
For more details, contact us or explore our phone solutions.
Publish Date: March 14, 2017 5:00 AM
|1.)||Call Center Studio|
Call Center Studio
Call Center Studio is the world’s first call center built on Google and is one of the most secure and stable systems with some of the industry’s best reporting. It is one of the most full-featured enterprise grade systems (with the most calling features, one of the best call distribution, outbound dialing features and integrations—including IVR, AI Speech Recognition, blended inbound/outbound calling and includes Google’s new Dialogflow and Speech API. Call Center Studio is the absolute easiest to use (with a 10 minute setup), and is the price performance leader with lower equipment cost and less setup time.
PH: +1 512-872-7565
|2.)||Computer Data Services, LLC|
Get the benefits of an expensive, on-premise telephone system without the high price tag and annoying maintenance.
- Never miss another phone call
- No more busy signals
- Feature rich
- Answer your calls from anywhere
Megacall provides a fully customised Virtual Switchboard software for all companies (including IVR service). No matter the size of your business, our services adapt to the needs of each client.
Are you looking for a more effective way to communicate with your customers? Discover the advantages of using the IVR and how it can help in your communications.
PH: +34 952 667 511
MightyCall's IVR that will increase your business’s efficiency at a fraction of the cost of a secretary. Your auto-attendant is designed to:
- Greet callers
- Deliver necessary information
- Forward calls to the appropriate extension
- Take human error out of the system
PH: +1 (888) 256-8312
Provide your customers with an effortless self-service experience. Easily create menus using predefined or custom prompts and data dips and route customers to live agents when needed.
Enable your customers to make payments and access information 24/7 at their convenience. Request a quote or live demo today.
The SPEED solution solves for service level issues while cost optimizing the environment with automation.
Provides an enhanced way to speed up & optimize invoking temporary agent skills configuration changes into the contact center environment.
Speed allows you to schedule both future changes & temporary changes that auto-revert back to the original state when scheduled time expires.
*Automated / Scheduled Temporary Agent Skills Configuration Management
*Immediate Temporary or Reoccurring Schedule Skills Configuration Changes
*Easy to Use/Operations Administration Focused
*Descriptive Monitoring Activity Dashboard
*Detailed “End to End’ Audit Trail and Performance Monitoring
|7.)||Teckinfo Solutions Pvt. Ltd.|
IVR Edge is a high performance, robust and scalable ivr system that works on various leading hardware such as Dialogic, Keygoe and Synway etc. It can handle the simplest of simple to the most complex of requirements to when it come to creating an IVR. Integration with any 3rd party database, be it for banking, telecom, insurance, travel, payment gateway etc can be handled with ease. Ideally suited to create Hosted IVR and virtual patching solutions with scalabilities that can range from 4 to 128 E1’s per setup with voice recording and CDR functionality. Integration with leading text to speech (TTS) and speech recognition ASR engines add to the flexibility and functionality.
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