I am regularly asked questions from customers wanting to WebRTC-enable their existing or new deployments. If this applies to you, then why not make life easy for yourself and take a good look at the Dialogic PowerVille Load Balancer (LB)? Whether you are looking to complement your existing solutions with WebRTC (Web Real-Time Communications) technology or deploy an exciting new service in your network, the PowerVille LB should be a key enabling technology in your solution.
WebRTC’s inclusion in the HTML5 web technology and adoption by major web browsers, such as Chrome, Firefox, and Safari, have certainly catapulted the technology into the mainstream. It’s now considered an essential and mandatory component in any architectural toolkit when designing access mechanisms for solutions. Customer interactions such as contact centres and customer care services are rapidly evolving to take advantage of the latest video and voice technologies, all integrated and wrapped up natively from within the browser.
The multifaceted PowerVille LB provides a consolidated ingress/egress point for both traditional telco and new ‘Web World’ uses. The ability to integrate within your existing telco VoIP infrastructure provides an extremely powerful piece of enabling technology that can seamlessly fit into any size deployment. The following high-level picture gives an idea of the PowerVille LB’s general usage in existing and new VoIP solutions when enabling WebRTC services.
The PowerVille LB is equally at home in non-VoIP environments when deployed as a pure WebRTC solution. The ability to consolidate to a single ingress point and scale WebRTC solutions as required provides ultimate flexibility. In conjunction with other key WebRTC concepts provided out-of-the-box, such as STUN and TURN services, the PowerVille LB becomes a ‘one-stop-shop’ for enabling solutions.
As you would expect from a product that continues to evolve with the rapidly changing technology industry, the PowerVille LB has a long-standing pedigree of cloud integration. This includes support for generic OpenStack environments for deployment in compliant public and private clouds, as well as support for public clouds like Amazon’s AWS. Such flexibility has resulted in Dialogic partnering closely as a trusted technology partner with many key customers to provide bespoke private cloud solutions when required.
For additional information on how the PowerVille LB can enable your solutions in a cost-effective, light-weight, and flexible manner, simply contact sales to discuss your solution needs.
Publish Date: July 16, 2018
Platform Data Transformation
OpsTel is proud to provide our clients with a software automation service that is used to aid in the transition from one platform to another utilizing both speed and accuracy. Whether it is going from premises to premises, premises to cloud, premises to private cloud or even a hybrid deployment; OpsTel has the ability to help cut your transition time so you can focus your efforts on remaining architecture priorities.
We’ve observed conversions as high as 85% - in as little time as 30-minutes - with remaining client specific complex integrations being done by employees or professional services of your choice leveraging our Platform Data Transformation™ solution.
|2.)||Tru29 Outsource Solutions Inc.|
Back Office Solutions
Although the customer-facing type of tasks is essential to good customer experience, tasks being done in the background is as important.
Tru29 has been providing this type of outsourcing solutions to various businesses across the globe so you can be assured of a reliable and experienced workforce.
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