If you have been in the high tech industry then you know what a search for the next killer app is like. Most of us in the software industry have done it – and a few of us (me included) quite a few times.
To the uninitiated, as defined by Wikipedia, “a killer application (commonly shortened to “killer app”) is any computer program that is so necessary or desirable that it proves the core value of some larger technology.” Some killer apps came and went – VisiCalc / Lotus 123 and WordStar (to go back in time) were absolute killers of their respective categories. Some came and stayed – more recently Angry Birds, Uber, and WhatsApp – which I’m sure even resonate with teens.
The concept of a killer apps is not new – killer desktop apps, killer web apps, killer mobile apps. The promise of killer apps has always been there for software – especially when significant advancement in core technologies are introduced as platforms. This creates opportunities and new breeds of software.
Microsoft Windows created opportunities for desktop killer apps. Apple iPhones opened up the revolution for smartphone killer apps. Well ladies and gents, we are on the verge of the next Gold Rush in killer apps, so I hope you are ready to strap on the wading boots and overalls in the search of 5G killer apps.
5G, and to a large degree IoT, are slated to become revolutionary versus what we see today in 4G/LTE networks. The pure speed of 5G will allow many things to certainly “go” faster, but it’s the very low latency that will allow evolution and innovation to take place. Add the absolute explosion of “smart” things and “smart” industries and conditions are perfect for the next generation of killer apps.
Have we learned anything from previous expeditions for killer apps? Is there a recipe for finding a killer app? What kinds of individuals are able to participate in killer app hunting? Is it expensive to setup a search for a killer app?
If you are a CSP (communication service provider) – better known as Verizon, Telefonica, Etisalat, TELUS or Vodafone to consumers and enterprises – how do you enable your organization to find these killer apps? How do you allow anyone in your organization to participate in the killer-app-finding mission? How do you engage your customers to try early candidate killers to see if you can amass your fame and fortune? How do you launch not just 3 to 5 killer candidates per year due to effort and cost of each activity, but turn up the volume to crank out 30 to 50 killer candidates with same timeframe and price tag?
Being a large Tier1 CSP is not easy. Many activities have a complex process, and things like security, integrations, paperwork and number of people involved are just the reality for a CSP serving millions of customers. Add to that billing systems, provisioning, customer support, and marketing, and the timelines and costs keep growing.
Wouldn’t it be awesome to have:
Well, the killer app factory is open for business. Dialogic will be showcasing DialogicONE v3 at Mobile World Congress in Barcelona (Feb 25-28). We will show how CSPs can start creating new solutions with leading IoT platforms and for 5G networks. And while in our booth you’ll be able to experience:
We are excited for CSPs to take DialogicONE v3 for a spin (some already have, you know who you are), start the accelerated hunt for killer apps at a maximum speed, and enable a much wider set of professionals than ever before.
Stop by Hall 6, Stand B62 at MWC19. You’ll be glad you did. We have pushed technology to the limit once again and I guarantee you will see capabilities that will help you accelerate your killer apps with IoT and for 5G networks. Better yet, schedule a demo to make sure you don’t miss out!
Publish Date: February 14, 2019
ASC Recording Insights and neo
ASC Recording Insights guarantees legally compliant recording and analysis of all communication channels in Microsoft Teams - including audio calls (internal and external calls), chat conversations and video meetings.
neo Recording, QM & Analytics address all enterprises with recording needs, especially contact centers. The content of communication becomes accessible and critical information and trends are revealed, providing real-time business intelligence for immediate management action.
Microsoft Teams Cloud Recording Service
Geomant offers a fully managed recording service for those organisations who need to address compliance or quality management while working on Teams. The Service utilises Verint’s market leading recording technology and is hosted by Geomant in Microsoft Azure. Our managed service approach is unique in that it allows organisations to benefit from advanced recording features, all while being free from any technical infrastructure or maintenance requirements that come with a traditional on-premises set up.
|4.)||Lieber & Associates|
Recording System Consulting
L&A provides vendor-independent consulting services to select, contract for, test, and implement contact center recording systems. The firm's consultants specialize in contact center I.T. and have several decades of experience each with all major and many smaller makers of phone and call recording systems.
Numonix's IXCloud is one of the first fully managed compliance recording solutions for Microsoft Teams. IXCloud securely records, stores and analyzes interactions in the cloud without physical or virtual servers. As a fully managed Azure-based, Software-as-a-Service cloud interaction recording solution, IXCloud takes interaction capture into the future. It enables instant and elastic scalability to support business growth and provides the necessary tools to enhance business performance while maintaining compliance. IXCloud redefines versatility with its OpenAPI framework that enables application development. Companies and third-party developers benefit from IXCloud native capture technology, whether it be integrating with internal systems or building a third-party application.
Enterprise recording management for storage, retrieval, playback, and monitoring communications throughout your contact center.
Record screen activity and calls across agent workstations, measure and monitor quality levels across all campaigns and analyze recordings to capture first-hand customer data and requirements.
Easly access all recordings and critical information to provide improved customer experience, sales, and productivity!
Oreka TR total recorder includes all of the call recording capabilities you will need, at about half the cost of competing for call recorder solutions, including screen recording, mobile phone recording, live monitoring, on-demand recording, multi-tenancy, multi-site recording, audit trail, call exporting, retention management, auto-tagging (for speech analytics and phrase spotting) and so much more.
Call recording solution fully integrate to all main pbx solutions.
|9.)||Teckinfo Solutions Pvt. Ltd.|
InterDialog UCCS enables organizations to adhere to all compliances with its inbuilt call recording software and also has an option for screen recording. With centralized repository of all voice logs, its easy to maintain & retrieve all voice files and have a central control in case of multiple branches set up.
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