WebRTC and Cloud-based PBX - Can.do - Dialogic - ContactCenterWorld.com Blog
A few weeks ago I attended and spoke at ByNet Expo in Israel. I spoke in the telecom track about the “Agile Network.” Part of what I was talking about was the value of WebRTC and NFV going forward in terms of the profound impact and changes these technologies will have on telecom.
During this event, I had an opportunity to meet with a number of our customers. One of the interesting customers I met with was Fone.do.
As I have stated last summer, WebRTC has moved away from the hype phase and into implementation phase. And Fone.do is definitely one of those companies that are in the implementation phase of WebRTC. In fact, they’ve built a cloud-based PBX, targeted at small businesses, entirely from WebRTC. They bring a “web” mindset to the party. For instance, when putting your address into their system, they’ll bring up a google map to show you. Not too hard to do, but it’s definitely different.
They also challenge you to set up the phone system in under 3 minutes. I was a bit dubious about this prospect, so right there in the meeting, I became a small business owner and I set out to set up a phone system for my fictitious 5 person company. We each got phone numbers, made some calls, left some voice mails, etc. It was pretty easy to do. So if you are a small business owner in the market for a cloud-based PBX, check them out. They should change their slogan to “Even a VP can set up a phone system in under 3 minutes.” Fone.do certainly makes setting up a phone system a can.do job.
I’ll have more to say about the state of WebRTC in a few weeks.
Publish Date: June 21, 2016 5:00 AM
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