The Importance of SS7 to SIP Interoperability - Dialogic - ContactCenterWorld.com Blog
SIP endpoints such as softphones / headsets used for IP based enterprise VoIP calls, for WiFi calls, and for calls from third party communication apps such as WhatsApp, Viber etc. are becoming the norm. And with continued integration on the phone side (see Apple CallKit), these will continue to proliferate.
However, 3G is not going anywhere for a long period of time. Subscribers are projected to continue to grow. And that means SS7 based phone calls.
Combine the two together, and that means there will be more and more SS7 to SIP phone calls. I mean, while there will be more and more WhatsApp, Lync, and Viber phone calls between those that have those apps, there will also be calls to/from those with an SS7 base (3G) and those with an IP / VoIP / WiFi base. And even within the SS7 family, there are different variants because of regionality and slight variations in standards. And then there’s SIGTRAN as well. It’s complex. There is a lot of SS7 to SIP interworking required to cover all the different use cases.
Because user networks will invariably vary, and because coverage is important for any service provider, the need for interworking between the two types of networks will be an important part of any service provider for years to come. For more information please read this whitepaper.
Publish Date: October 24, 2017 5:00 AM
|All Suppliers||Get Listed|
Genesys® powers 25 billion of the world’s best customer experiences each year. Our success comes from connecting employee and customer conversations on any channel, every day. Over 10,000 companies in...
|Intelenet Global Services|
Intelenet Global Services is an Information Technology Enabled Services (ITES) provider delivering contact center and business process outsourcing (BPO) services to global clients. The company provide...
Fifth Quadrant is a CX Consulting, Research & Design company. We have one of the largest bodies of customer experience related research in Australia that allows us to provide rich, evidence based reco...
View more from Dialogic
Recent Blog Posts:
|Blockchain and Unified Communications||October 31, 2017 5:00 AM|
|The Importance of SS7 to SIP Interoperability||October 24, 2017 5:00 AM|
|SIP Trunking Options for Mixed Networks||September 19, 2017 5:00 AM|
|Using Chat Programs for Payments||September 12, 2017 5:00 AM|
|Taking VIVR to the Next Level with Progressive Web Apps||September 12, 2017 5:00 AM|
|Which speech analytic engine is right for your application?||September 12, 2017 5:00 AM|
|Unified Communications in the Cloud||July 18, 2017 5:00 AM|
|Implementing the Visual Customer Experience With a VIVR||July 13, 2017 5:00 AM|
|Making Mobile Customer Engagement Apps On-Demand with a Visual IVR||July 10, 2017 5:00 AM|
|Unified Communications Murkiness||June 27, 2017 5:00 AM|